Customer Service Coordinator Lead / CSC Ortho

Ortho Customer Service Coordinator Lead

Join our team as a day shift, full-time Ortho Customer Service Coordinator Lead in Albuquerque, NM.

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care.

Responsibilities

• Leads and oversees the daily duties of assigned staff within a designated department.
• Provides guidance and training to assigned staff responsible for admitting, registering, scheduling and verifying patient insurance policies.
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
• Adheres to policies, procedures and regulations to ensure compliance and patient safety

Qualifications

Job Requirements

• High School Diploma or GED equivalent.
• Two (2) years of directly related experience.
• Medical Terminology Knowledge.
• Knowledge of office procedures.
• Knowledge of insurance plans.
• Skilled in a variety of software applications.

Preferred Job Requirements

• Associate's Degree in a related field of study.
• Medical Office Experience.