Customer Service Coordinator/ CSC Gastroenterology

Gastroenterology (Gi) Customer Service Coordinator (Csc) - Day Shift

Join our team as a day shift, full-time, gastroenterology (GI) customer service coordinator (CSC) in Albuquerque, NM.

Thrive in a people-first environment and make healthcare better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to know your team:

• Lovelace Medical Group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care.

Responsibilities

• Provides direct customer service and front desk assistance for the assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance.
• Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
• Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

Qualifications

Job requirements:

• High school diploma or GED equivalent.
• Medical terminology knowledge.
• Knowledge of insurance plans.
• One (1) year of previously related experience.

Preferred job requirements:

• Medical office experience.
• Associate's degree in a related field of study.
• Heart saver.