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Account Manager, Websites (Remote) - Remote Eligible
Develop strategies to enhance client's online presence and drive business growth.
Remote
Senior
2 months ago
✨ About The Role
- Manage a portfolio of clients, conducting kick-off meetings, and facilitating quarterly business reviews
- Proactively identify trends across client accounts to address issues and capitalize on opportunities
- Achieve customer retention, upsell, and cross-sell quotas through outbound calls and webinars
- Work closely with cross-functional teams to ensure the success of client online campaigns
- Maintain an up-to-date CRM for tracking client interactions and performance
⚡ Requirements
- Experience in account management or client services, preferably in a technology or digital marketing environment
- Strong communication skills to build and maintain relationships with clients
- Ability to analyze data and identify trends to provide strategic recommendations
- Proven track record of meeting and exceeding customer retention and upsell quotas
- Collaborative team player who can work cross-functionally to ensure client success
About Broadlume
Technology that powers the flooring industry