Systems Applications Engineer

Job Title

Broadcom Data Center Solution Group is seeking a talented and passionate engineer to join the R&D Systems Applications Engineering (SAE) team for a global organization that helps customers design, integrate, and maintain enterprise level products.

SAEs work directly with top tier OEMs/ODMs, Field Application Engineers (FAE), and internal design engineers to launch new customer products and resolve complex technical issues in a timely manner.

Responsibilities Include

• Analyze, debug, and root cause issues found within Broadcom's PCIe switch products and work with appropriate development teams to provide a solution.
• Provide guidance to OEM and Cloud customers on properly integrating Broadcom's PCIe switch products into GP-GPUs, AI/ML platforms, storage servers and custom designs. Guidance consists of architecture reviews, schematic reviews, layout reviews, design-in support and training customers on product features.
• Analyze firmware, driver, OS, and BMC logs to identify the root cause of issues reported by system designers. Develop debug software to gather failure data whenever needed. Capture and analyze PCIe protocol bus trace to identify the issue root cause.
• Develop product documentation for use by customers implementing Broadcom's PCIe switch products.
• Develop relations and collaborate with industry partners to provide value to mutual customers.

Other Responsibilities Include

• Train field sales and support staff in the features and uses of Broadcom PCIe switch products.
• Develop tools and processes to improve debug efficiency and customer satisfaction.
• Coordinate software release timing with the Development team and work with Dev Ops teams to port fixes and produce Release Notes.
• Help procure lab equipment, manage inventory, and keep lab organized.
• Occasional travel, some of which may be international.

Requirements/Qualifications

• Experience with firmware, host software, hardware, and PCIe protocol level debug.
• Experience developing and debugging C code.
• Prior experience in embedded software debug or development (firmware, drivers, BIOS) using PCIe technology.
• Experience reading board schematics and layout files.
• Skilled at debugging and analyzing high speed analog signals.
• Skilled in organizing information.
• Self-motivated and a strong self-driven learner who learns new technologies quickly.
• Good written and verbal communications skills.
• Ability to prioritize and manage multiple parallel tasks.
• Strong interpersonal skills. Must be able to articulate and explain complex technical problems to customers and internal teams.
• Bachelor of Science in Computer Engineering or related field plus 5 years of relevant experience (or Masters Degree in related field plus 3 years of relevant experience).

Desirable, but not required skills

• Experience with NIC, SAS/SATA protocols, RAID, ARM or PPC embedded processors, logic analyzers, protocol analyzers, and oscilloscopes.
• Ability to perform SMD/SMT soldering and rework.
• Represent Broadcom PCIe Switch at industry events.
• Presentation skills.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law. If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.