Desktop Support

Desktop Support Specialist

BRMi is seeking a Desktop Support Specialist

Benefits:

• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k)
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance

Hourly: $22-$24 an hour.

FT onsite in Pensacola, FL or Winchester, VA

Shifts Options - 6am-2:30pm, 8am-4:30pm, 10am-6:30pm all CDT M-F

Qualifications:

• EXCELLENT interpersonal skills are a MUST
• Quality customer service skills
• Patience
• Ability to work with other team members (Team first attitude)
• Adaptability to a fast-paced environment Technical Knowledge/Skills:
• Troubleshooting Skills
• Oral/Written Communication Skills
• Ticketing System experience (ServiceNow)
• Windows 10 Experience, Experience with:
• Microsoft Active Directory
• Experience with desktop imaging technologies (MDT, LTI, ZTI)
• Microsoft Office/365, Microsoft Outlook, IBM Lotus Notes
• HP, Canon, and Toshiba printer support
• Nice to haves: A+ Certification, Windows 10 Certification, Awareness of security of financial institutions, SCCM entry-level knowledge

** BRMi will not sponsor applicants for work visas for this position.**

**This is a W2 opportunity only**

EOE/Minorities/Females/Vet/Disabled

We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.