Senior Manager, Sales Operations - Remote Eligible

Senior Manager, Sales Operations

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel's vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry. Brightwheel is the most loved technology brand in early education, trusted by tens of thousands of providers and millions of educators and families.

Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban, Notable Capital, and others.

You're a strategic and data-driven Sales Operations leader who thrives in fast-paced, dynamic environments. You think in systems and frameworks — designing scalable processes that evolve with the business while balancing strategic foresight with operational rigor and a hands-on, roll-up-your-sleeves approach to execution. You've spent time in SalesOps or Revenue Operations roles, ideally within high-growth or startup environments, and understand what it takes to scale amid ambiguity. You're equally comfortable in the weeds as you are presenting to senior leadership—translating analytics into insights, driving alignment across teams, and moving quickly from strategy to action. You are relentlessly curious, embrace continuous improvement, and leverage AI tools to automate, analyze, and accelerate decision-making. You move fast, think critically, and take ownership from start to finish—embodying brightwheel's leadership principles.

What You'll Do

• Drive strategic projects that span across multiple product lines, including initiatives to build a multi-product selling motion and expansion into new verticals.
• Partner with Sales, Marketing, Finance, and Operations to align on go-to-market strategy, planning, and execution.
• Lead and manage change across the GTM organization, ensuring new initiatives are operationalized effectively with clear communication and adoption.
• Build and deliver executive-ready analyses and recommendations grounded in both quantitative and qualitative insights
• Drive best-in-class use of AI and automation across SalesOps processes — applying AI tools for forecasting, pipeline insights, reporting automation, and executive summaries to accelerate analysis and decision-making.
• Partner with senior leadership to define priorities, track business performance, and identify levers for growth.

What You've Done

• 5-7+ years of professional experience, including 3-4+ years in Sales Operations, Revenue Operations, or related roles
• Experience in a high-growth or startup environment with exposure to multi-product or multi-segment sales structures
• Strong working knowledge of Salesforce, Sigma, and other sales and GTM systems and analytics tools
• Proven ability to influence at all levels, from frontline managers to the C-suite, using a data-driven and consultative approach. You can distill complexity into clear narratives that drive decision-making and then manage execution.
• Demonstrated success leading cross-functional projects with measurable business impact
• Deep experience leveraging AI tools and automation frameworks to improve forecasting, modeling, and data workflows — with a mindset for experimentation and innovation
• Highly analytical, organized, and able to balance strategic thinking with hands-on execution.

$123,000 - $181,000 a year

Equity & Ownership: We believe in empowering our employees as stakeholders in brightwheel's success. As an equity holder, your financial upside grows alongside the company's achievements, offering a truly meaningful and compelling long-term opportunity.

Premium Benefits & Wellness Support: We want our team members and their families to thrive. We support this through:

• Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families
• Generous Paid Parental Leave for growing families
• Flexible Paid Time Off (PTO) to recharge and relax
• 401(k) Enrollment to help you plan for the future
• Monthly Remote Productivity Stipend

Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Protecting Our Applicants: Please be aware of recruiting scams impersonating Brightwheel. All legitimate communications come from @mybrightwheel.com addresses, and we never ask for payment or sensitive personal data as part of our hiring process. If you suspect fraudulent contact, reach out to security@mybrightwheel.com. Thank you for helping us keep our applicant community safe.