Senior Coordinator, Program Operations

Senior Coordinator, Program Operations

To achieve its ambition of serving 80,000-100,000 Fellows over the next decade, Braven is hiring a Senior Coordinator, Program Operations, who will support the Greater Boston team in successfully running Braven's Leadership & Career Accelerator course (the Accelerator). In this role, you will be part of the engine behind our work with at least one of our Higher Education Partners, The City College of New York City (CCNY). This role will help ensure smooth program logistics and provide other administrative support as assigned.

This role is part of the New York regional team and reports directly to the Senior Director of the New York Region.

What You'll Do

Coordinate Logistics for the Accelerator (80%)

• Prepare weekly Fellow communications using the Weekly Email Fellow Templates, ensuring accurate links and inclusion of all region-specific announcements
• Prepare weekly Leadership Coach (LC) communications using the Weekly Email LC Templates, ensuring accurate links and inclusion of all region-specific announcements
• Prepare cohort discussion board threads in the course
• Support discussion board management in the course
• Manage site inbox (using regional inbox templates as needed)
• Student Support and Intervention - Assist in the process by reviewing case note completion weekly and data analysis to identify trends
• Review the grader playbook data weekly to identify trends at the site
• Assign weekly LC subs and share the weekly coverage report
• Serve as a Substitute LC as needed (last option)
• Coordinate in-person Learning Lab logistics, including space, materials, food, and other logistics
• Support with weekly Learning Lab execution and breakout room management
• Ensure Learning Lab (LL) decks are accessible (i.e., creating PDFs, utilizing software like Grackle)
• Reconcile weekly Learning Lab attendance for Fellows and publish in the course
• Maintain Google Calendar for the site
• Support with the weekly Learning Lab observation schedule and observations
• Project management of the Jira Accelerator Execution Project

Support Fellow Events and Regional Team Activities (20%)

• Provide planning, execution, and on-site support for virtual and in-person Fellow recruitment events, including but not limited to information sessions, tabling, and relationship-building with recruitment partners
• Execute and/or assist with ad-hoc program-related projects and tasks
• Provide planning, execution, and on-site support for partner engagements (i.e., summer engagements with partners, etc.)
• Other duties as assigned