Adheres to policies related to safety and boundaries with service recipients.
Attends safety and abuse risk management training as assigned.
Adheres to procedures related to managing high-risk activities and supervising service recipients.
Reports suspicious or inappropriate behaviors and policy violations.
Follows mandated abuse reporting requirements.
Provides intervention services for IHFS:
Develops and maintains effective working relationships with families and with community service resources.
Provides screening and assessment to determine program eligibility and identifies areas to address in the service plan if applicable.
Provides training and support in the development and utilization of functional skills to families with problems.
Assesses problems and provides care to youth and families; monitors individual and family progress in the attainment of predetermined goals.
May provide outreach and prevention services to include increasing community awareness.
Maintains appropriate level of direct contact with families and remains available to families 24/7 for crisis intervention.
Provides consumers, including school personnel, training in the management of difficult behaviors.
Promotes family self-determination by assisting families in identifying and accessing community services.
Educates families on the needs of good physical health, quality medical attention, and preventive health care.
Assists families in building on their spiritual and religious beliefs as a source of strength.
Promotes culture of professionalism through role modeling and respect.
Meets with families and children at various locations; utilizes own vehicle to travel to work destinations.
Completes administrative functions:
Prepares and submits reports and recommendations concerning case load status, budget requests, changes in service plans, and any unusual incidents.
Reports any critical incidents involving family members or staff according to standard reporting guidelines.
Prepares proper documentation and service plans in a timely manner.
Implements feedback from supervisor.
Ensures compliance with all contractual, regulatory, program, and accrediting body standards.
Notifies supervisor of change in professional status or standing that may affect job status or program compliance.
May be trained to become a certified Common Sense Parenting Instructor.
Knowledge, Skills, and Abilities:
Solid understanding of public assistance and social services systems.
Knowledge of regulatory requirements pertaining to youth care.
Ability to function independently and work effectively with youth, staff, and support agencies.
Knowledge of community resources and service providers.
Ability to communicate with individuals at all levels in the organization and with external business contacts.
Computer skills in Microsoft Office.
Knowledge of Boys Town model and fidelity of care.
Required Qualifications:
Bachelor's degree in Human Services or related field OR in Iowa: Associate of Arts degree in Human Services or related field plus 4 years of experience working with children and families.
Minimum 1 year of experience including working with children and families required.
Possess a valid driver's license with a good driving record.
Pass an annual Motor Vehicle Registration (MVR) check.
Ability to provide own transportation (mileage reimbursed).
Meet auto insurance requirements established by Boys Town policy and/or State and Local laws.
Available rotationally to provide crisis response and must be available to work non-traditional business hours.
Based on business need, some areas may require bilingual skills.
Certification or licensure may be required based on Affiliate Site location, Local contracts, or Federal/State contract requirements.
Central Florida: CPR certification obtained during pre-service training per contract requirements.
Preferred Qualifications:
Experience working with children and families in community-based programs or Boys Town Programs preferred.
Physical Requirements, Equipment Usage, Work Environment:
Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful situations encountered on the job without compromising their health and well-being or that of their fellow employees, youth, or families.
Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive to casual and leisurely, in both indoor and outdoor settings. While performing the duties of this job, the employee is subject to outside weather conditions and may be required to visit homes with substandard living conditions and domestic pets.