Director, Client Service (telecom, Media & Tech)

Director, Client Service (Telecom, Media & Tech)

We are seeking a Director, Client Service with deep experience in the Telecom, Media, and Technology sectors to join our growing UK and European team. In this role, you will collaborate closely with a cross-functional ecosystem, including Growth (sales), Client Partners (customer success), and practice leaders to strengthen our value proposition and drive a unified go-to-market approach. You will also serve as a strategic ambassador, engaging with senior executive-level clients to champion our regional vision and expand Bounteous x Accolite's market presence.

The ideal candidate is a strategic business builder with expertise in enterprise sales across Telecom, Media, and Technology, and a proven ability to open new markets and drive sustainable revenue growth.

Role and Responsibilities

• Drive new client acquisition and deliver measurable growth by opening accounts in the UK and Europe within the Telecom, Media, and Technology sectors
• Own revenue generation goals, including order book closure and annual revenue earned for the region
• Build and maintain executive-level relationships with CMOs, CIOs, CTOs, and other senior stakeholders, positioning Bounteous x Accolite as a trusted digital transformation partner
• Lead the development, implementation, and evaluation of go-to-market and operational plans to expand market presence and increase share of wallet in target accounts
• Partner with global cross-functional teams (Growth, Client Partners, Practices, and Delivery) to develop compelling value propositions, innovative offerings, and tailored solutions for clients
• Support marketing initiatives to strengthen brand visibility, generate new leads, and contribute to thought leadership in the TMT sector
• Increase penetration into multiple buying centers within existing client organizations, ensuring long-term account growth and client satisfaction
• Serve as a strategic ambassador for Bounteous x Accolite in the UK and European markets, engaging in industry events, conferences, and client forums to expand presence and influence

Preferred Qualifications

• Proven track record of new sales success and revenue growth in the Telecom, Media, and Technology sectors
• Extensive understanding of the UK/European TMT market, with strong C-level executive relationships and references to build pipeline
• Commercial acumen with the ability to co-create innovative propositions in partnership with delivery and practice teams
• Excellent communication, interpersonal, and presentation skills, with an outstanding executive presence and comfort engaging senior decision-makers
• Strong problem-solving, decision-making, and solution-oriented mindset with the ability to adapt in fast-paced, changing environments
• Experience managing multiple projects simultaneously and collaborating across distributed teams in remote or global environments
• Proficiency in written and verbal communication, with the ability to author client proposals, strategic presentations, and market-facing material
• Demonstrated ability to drive customer satisfaction and expand into new buying centers within complex accounts

Location & Travel Requirements

• Base location: London
• Must be on-site with client in London 2–3 days per week; remaining time may be remote or at Bounteous x Accolite offices (based in London)
• Occasional travel across the UK/Europe may be required for client development and industry events

£100 - £150 a year. Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs. The mid-range to maximum of the salary range is generally reserved for individuals who are highly experienced in the role.