Assistant Director, Enrollment Services, Study Abroad

Assistant Director, Enrollment Services, Study Abroad

The Assistant Director, Enrollment Services is responsible for operational aspects of BU Study Abroad admissions and enrollment processes serving 2,500+ students per year, supporting Study Abroad strategic goals. The Assistant Director monitors and evaluates the admissions process and program-specific pre-departure workflow. This position interacts daily with students, advisors, parents, partner institutions, and program site staff, and must foster strong working relationships with key academic and administrative units on and off campus. The Assistant Director leads a team of six Program Managers within the larger Enrollment Services team.

Required Qualifications, Skills, Abilities:

• Relevant B.A/B.S required (Master's degree preferred).
• Three to six years of relevant experience required, preferably in a higher education setting. Study Abroad experience a plus.
• Excellent supervisory skills and ability to lead and motivate a team of professionals.
• Demonstrated ability for strategic thinking and planning and experience in change management and project management.
• Experience with various relational database platforms, advanced knowledge of MS Excel or other data tools, ability to learn custom systems quickly and to leverage limited technical resources effectively. Experience in FileMaker Pro development, basic HTML, basic SQL, and web design preferred.
• Strong analytical, problem solving, written and oral communication skills.
• Ability to handle sensitive student information with discretion.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.