Associate Manager, Audit And Advisory Services

Insurance Audit And Advisory Team Member

Join Manulife's Insurance Audit and Advisory Team and play a key role in enhancing governance and risk management and driving automation. You'll work across all four Segments, ensuring our risk mitigation practices in Insurance, Wealth & Assets Management, Bank, and Group Functions meet business, strategic and operational goals and regulatory standards. Collaborate with senior business partners on key Canada Insurance projects, using analytics and Power BI for digital transformation. Being part of our mission to become the most digital, customer-centric company in the industry. We support Diversity, Equity, and Inclusion (DEI) programs to foster a diverse and inclusive environment that drives organizational excellence.

Learning Opportunities: As an audit professional at Manulife, you'll apply advanced tools like a centralized GRC tool, business analytics, machine learning, and Python to drive impactful audit outcomes. Our Audit and Advisory Services team provides rich learning opportunities, offering exposure to diverse audit strategies and specialized training, mentorship and coaching. These experiences will enhance your technical and soft skills, preparing you for advancement and new roles within the company.

Leadership and Stakeholder Exposure: This role offers a unique opportunity to collaborate with senior leaders in Segments and Group Functions. You will gain valuable insights and visibility, enhancing your leadership skills, your network and professional growth within the organization.

Position Responsibilities:

• Execute audit and advisory assignments in accordance with department and IIA standards and target dates, reporting any scheduling or budget overruns to Senior Manager or Director.
• Develop an adequate understanding of the risks being handled by the unit being assessed to evaluate the controls in place to mitigate these risks.
• Assist in audit planning, driving engagements to deliver on the audit plan and assist audit leads in reporting.
• Prepare meaningful, concise, and well-articulated audit working papers, findings and recommendations.
• Manage and communicate expectations regarding work deadlines and deliverables.
• Apply analytical skills and be open-minded to explore different ways to audit, embrace and use data analytics to enhance audit coverage.
• Actively follow up on open issues with management, maintain open communication and lead the remediation testing of issues.
• Lead various SOX processes, facilitate SOX planning, and provide oversight during walkthrough and testing phases.
• Build and maintain positive relationship with management.
• Lead, coach and mentor junior staff assisting on projects.

Required Qualifications:

• A university degree is required and 3 to 5 years of internal or external audit, risk management, or equivalent business or advisory/consulting experience.
• Strong written and oral communication skills, ability to effectively communicate ideas and recommendations, and to listen and consider the ideas of others.
• Ability to quickly understand business processes and their risk implications, analyze complex situations, and provide valuable and practical feedback.
• Ability to work efficiently in diverse environments and cultures.

Preferred Qualifications:

• A recognized accounting (CPA, CA) or auditing (CIA, CISA) designation is preferable, but not essential, for candidates with good financial services industry experience.
• An understanding of the Financial Services industry, applicable regulations, and risks is preferred.
• Knowledge of the data analysis tools is preferred.
• Knowledge of audit methodologies, control frameworks and risk management practices, and SOX requirements.

When you join our team:

• We'll empower you to learn and grow the career you want.
• We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we'll support you in shaping the future you want to see.

Manulife Financial Corporation is an important international provider of financial services that helps people make decisions in an easier way and to live better. For more information about us, please visit www.manulife.com.

Manulife is an equal opportunity employer. We value our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve, and to foster an inclusive work environment where the strengths of cultures and people are leveraged. We are committed to equity in hiring, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination based on race, ancestry, place of origin, color, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other aspect protected by applicable law. Our priority is to remove barriers to ensure equal access to employment. A Human Resources representative will work with applicants who require a reasonable accommodation during the application process. All information shared during the application process for accommodation will be stored and used in accordance with Manulife/John Hancock's applicable laws and policies. To request a reasonable accommodation in the application process, please send us a message at recruitment@manulife.com.

Location: Boston, Massachusetts

Work Modalities: Hybrid

Salary Range: $71,550.00 USD - $119,250.00 USD. If you are applying for this position outside of the primary location, please contact recruitment@manulife.com for the salary range of your location. The actual salary will vary based on local market conditions, geography, and job-related knowledge, skills, qualifications, experience, and education/training. Employees are also eligible to participate in incentive programs and receive compensation of incentives linked to business and individual performance. Manulife/John Hancock offers eligible employees a wide range of customizable benefits, including health, dental, mental health, vision, short and long-term disability coverage, life and accidental death and dismemberment insurance, adoption/surrogacy, and wellness, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including 401(k) or pension plans and a global share ownership plan with employer matching contributions) and financial counseling and education resources. Our generous paid time off program in the U.S. includes up to 11 holidays, 3 personal days, 150 vacation hours, and 40 sick hours (or more where required by law) per year, and we offer all types of leave contemplated by law.

Company: John Hancock Life Insurance Company (U.S.A.)