Ingénieur Service Client H/F

Ingénieur Service Client H/F

Work mode: Field Based

Onsite Location(s): Pays de la Loire, France

Additional Locations: France-Pays de la Loire

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.

Boston Scientific est une entreprise américaine qui développe, produit et commercialise des dispositifs médicaux a très haute valeur ajoutée technique. Elle est présente dans différents domaines thérapeutiques tels que la cardiologie interventionnelle, le CRM et l'Urologie... Dans le cadre de notre développement nous recrutons :

un « Ingénieur Service Client » H/F -Le Mans

The client service engineer is responsible for the maintenance of the medical equipment offered by Boston Scientific. Attached to the European team, you will provide support on the « Capitals Equipment » products.

Main Missions:

Perform installations, troubleshooting, preventive and corrective maintenance, repairs, and updates

Provide high-level technical support to external customers on site

Provide on-site training to customersDevelop technical documentation, if needed

Timely handle field calls and issues arising from visits

Communicate with the client to ensure their satisfaction and implement the necessary corrective measures

Be the main contact between R&D, multifunctional teams, Marketing, and Production to support the development of new products

Profile:

Graduated from a technical or scientific trainingMinimum 5 years of experience in a similar function

Mandatory experience in medical devices

Fluent English required

Autonomy

Ability to work in a team

Excellent communication skills

Service oriented with a continuous improvement approach

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

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