Account Manager, CRM (finland)

Account Manager, CRM (Finland)

Work mode: Field Based

Territory: Finland

Additional Locations: Finland-Tampere

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.

About the Role

The role of the Account Manager (AM) is to manage the end-to-end sales process for specific customer segments by identifying commercial opportunities in the region, managing account planning across the customer base and driving the execution of regional and local sales strategies. Purpose of the AM position is to drive business growth, broadening BSC's market share, as well as securing product positioning and ensuring market penetration, focusing commercial activity on both clinical and economic stakeholders.

This permanent Account Manager position is to join the Finland Cardiac Rhythm Management (CRM) team.

Your Responsibilities Will Include

• Understands account's unmet needs and expectations and consistently develops detailed account plans.
• Supports CRM device implantations in hospital settings.
• Helps colleagues in identifying and managing sales opportunity deriving from clinical support; performs clinical selling based on clinical support information.
• Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programmes and solutions.
• Contributes to the development of annual strategic plan by providing RSM, BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
• Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target.
• Maintains/updates the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems.
• Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.
• Develops the deal model and creates IPAT
• Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth.
• Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution.
• Records customer information and activities in company's CRM system: use the system as an alignment tool with other commercial roles.

What Are We Looking For In You

• Successfully completed degree studies (or equivalent) within Biomedical Sciences, Sales or a healthcare subject is beneficial.
• Experience working within Cardiology and/or Cardiac Rhythm Management is beneficial.
• Experience working in a hospital clinical setting.
• Commercial experience of medical device sales is highly beneficial.
• Strong communication skills.
• Can understand and communicate complex technical and clinical details.
• Can rapidly adapt to a very dynamic marketplace.
• Strong team player, collaborative, can build relationships and work cross-functionally.
• Self-motivated and can influence others.
• Flexible, adaptable but focused and persistent.
• Willing and can travel as required by workload (approx. 80%) across Finland and neighbouring regions as and when required.
• For ease of access, it is preferable to be based in Central Finland.
• Can communicate fluently (written and verbal) in both Finnish and English.
• Holder of an eligible driver’s license.

What We Can Offer To You

• Experience in a groundbreaking multinational company with attractive benefits.
• Inspirational colleagues and culture.
• Fast growing and innovative environment.
• A company team culture.
• Excellent training/development programs.
• A remote field-based role.
• A permanent position.