Office Operations Coordinator

Office Operations Coordinator - Facilities & Workplace

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

As Office Operations Coordinator - Facilities & Workplace, you will play a key role in maintaining the operational rhythm of our London hub. You'll be responsible for the daily upkeep, setup, safety, and support functions that allow our people and space to operate at their best. This role blends hands-on support with a growing level of ownership and independent judgment — proactively addressing issues, keeping systems running, and flagging risks before they escalate. You'll work closely with the Office Operations Senior Manager & Senior Coordinator to collaborate with vendors, building teams, and office staff to ensure London Canary Wharf remains a high-functioning, safe, and well-cared-for space.

You are good at:

• Taking initiative and following through on tasks reliably and independently
• Spotting issues early and taking proactive steps to address them
• Staying organized, especially when managing multiple ongoing responsibilities
• Communicating clearly and respectfully with colleagues, vendors, and building teams
• Maintaining high standards of cleanliness, consistency, and readiness across spaces
• Contributing positively to a collaborative, service-first team culture

Core responsibilities include:

• Facilities Support
• Supplies & Pantry Management
• Mailroom & Deliveries
• Access & Workspace Readiness
• Safety, Security & Risk

What you'll bring:

• 4+ years of experience in office coordination, facilities, hospitality, or a similar setting
• Comfort with moderate physical tasks (e.g., lifting supplies daily, moving tables and chairs frequently, walking the office)
• Confidence managing day-to-day routines and solving problems as they arise
• A sense of ownership and commitment to doing things well
• Ability to work independently while contributing to a team
• Proficiency with tools like Microsoft Outlook, Excel, and Slack

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer.