Analyst- HR IT Applications
Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it's the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.
Job Description
Roles & Responsibilities:
- Troubleshoot and resolve system-related issues in Service Management Tool, prioritizing urgency and user impact. Escalate complex problems when necessary.
- Identify areas for process optimization, develop and implement solutions, and track their effectiveness over time.
- Provide support with testing activities and maintain test documentation to support high-quality deliverables.
- Drive and safeguard data consistency across HR IT systems
- Collaborate with Global Application Support Specialists, developers and with other support teams
- Provide continuous support and consulting to the HR data maintenance country teams
- Create support and training documents
- Advise and support stakeholders on requirements and solutions
- Act as a bridge between business and IT departments in an international context
- Handling and management of Change Requests, assuring that the process is running as defined
Qualifications
Educational qualification: Degree in Economics, Computer Sciences (IT), Business Management, Social Sciences or similar
Experience: At least 2 years of professional experience in an international environment in the HR or IT area
Mandatory/requires Skills:
- General overview of SAP HR PY, PT, PA and OM/PM(Organization Management and Position Management)
- Logical, structured, proactive and effective way of working within international virtual teams
- Global mindset, team oriented, strong communication skills and interest in learning
- Reasonable knowledge in MS office tools
Preferred Skills: English C1