Costumer Service - Curricular Internship

Customer Service - Curricular Internship

With its five product lines of compact hydraulics Bosch Rexroth Oil Control SpA, with factories in the province of Modena and Reggio Emilia and over 1,300 employees, has been producing and marketing compact hydraulic components for multiple applications for over 40 years, from aerial platforms to cranes, earth-moving machinery, agricultural machinery, industrial applications.

What characterizes Bosch Rexroth Oil Control S.p.A. is the ability to study customized solutions in relation to each specific customer requirement. For this reason, the products of Bosch Rexroth Oil Control S.p.A. they are synonymous with quality and represent a guarantee for the global market.

In industrial hydraulics, Bosch Rexroth is actively shaping the transition from conventional to intelligent and connected hydraulics. This opens up enormous potential for the easy and economical integration of machines and systems into modern industrial environments.

Our R&D department based in Nonantola (MO) is a center of global competence for Compact Hydraulic product.

Job Description

Within the Customer Service team, the intern will support operational activities related to the management of a customer portfolio, both Italian and international. The resource will have the opportunity to interact daily with customers and colleagues from different departments, developing cross-functional skills and an integrated vision of the order-to-cash process.

Main activities

• Entering customer orders into the management systems and updating delivery/forecast plans, both manually and via EDI flows.
• Daily communication with Italian and international customers regarding availability, timelines, and delivery methods.
• Timely updating of the order portfolio and monitoring of changes.
• Active collaboration with internal departments involved in the process (Planning, Procurement, Logistics, and Shipping).
• Support in updating prices within the order portfolio.

Qualifications

• Educational background in economics, management, languages, or related fields.
• Excellent knowledge of English (written and spoken).
• Good command of Microsoft Office (especially Excel).
• Teamwork attitude, strong communication skills, and customer orientation.
• Accuracy, proactivity, and ability to manage priorities.

Additional Information

Bosch is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability or any other protected class.

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