Field Service Technician (industrial Solutions) - Grade G/H ($29.50 - $42.23)

Field Service Technician (Industrial Solutions)

This position will be based at the BorgWarner Arden facility in Western North Carolina and will transition to a new facility in Hendersonville, NC. This position will involve frequent travel to customer sites as needed.

BorgWarner has nearly a 100-year legacy of innovation, delivering advanced mobility solutions worldwide. We're now expanding into the high-growth data center market, providing advanced power generation systems for AI-driven data centers and microgrid applications. This growth builds our expertise in turbocharging, thermal management, power electronics, and advanced controls - reflecting our commitment to development, sustainability, and real-world impact. We are a company of innovators and independent thinkers that bring together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.

We believe the health and safety of our employees are a top priority. We care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration.

We manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies, and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!

All positions start at an above market pay rate for that position. Benefits are also above market and include the following for all full-time employees:

• Day 1 Medical Coverage with potential of no monthly premium
• Onsite Health Clinic for employees and dependents (age 14 and over) with potential of no cost
• Dental, Vision, Life, AD&D, and Disability Coverage
• Tuition Reimbursement Program after 18 months
• Retirement Savings Plan (401k) with a matching program
• Company paid holidays and vacation starting Day 1
• Competitive annual incentive program tied to business results
• Company cell phone, laptop, and tablet provided
• Travel expense coverage
• Relocation support
• Company provided tools

The position will be responsible for diagnosing & repairing, commissioning and performing maintenance on the customer's equipment, including troubleshooting with high voltages and high power. Establish and maintain proper business relationships with customers and peers as well as performing necessary administrative duties as required and other duties as assigned.

Key Responsibilities

• Troubleshoot, repair, maintenance and commissioning on designated equipment that operate at high power and voltage levels.
• Order and manage repair parts
• Maintain tools and test equipment to ensure they are properly calibrated.
• Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner
• Maintain metrics in specified area and drive for adherence to goals.
• Utilizing the escalation process to resolve customer service issues.
• Transport material as required using proper handling methods.
• Keep work area in orderly condition with respect to proper materials, tools, equipment, and personal belongings. (Includes cleaning of equipment, floors, tables, etc.)
• Understand and adhere to current health, safety, and environmental policies.
• Familiarity with arc flash safety, etc. Ability to use scopes, multi-meters and computer diagnostics required.
• Perform other duties as requested, directed, or assigned.

• Attendance on the job is essential.

What We're Looking For

• Five years of hands-on experience in diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
• Work experience in the power generation industry preferred.
• Completion of technical training or Associates Degree with 4 or more years' experience in servicing engines, generators or other power systems
• Bachelor's degree, Electrical Engineering, Mechanical Engineering, Electrical Engineering Technology is desired
• Ability to read and interpret technical drawings, wiring diagrams, and schematics
• Proficiency with hand and power tools
• Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
• Proficient level of computer skills including MS Word, PowerPoint, Excel and Outlook.
• Ability to work in a fast-paced, self-directed, entrepreneurial environment.
• Ability to multi-task activities with shifting priorities.
• Resourceful, with the ability to work independently.
• Able to work productively in a pressurize environment
• Strong time management skills.
• Ability to adapt to changing circumstances.
• Decision-making, problem resolution and creative thinking skills.
• Valid driver's license and good driving record is required.
• Must be able to follow instructions, safety rules and regulations.
• Ethical and Trustworthy

Travel Requirements:

• 50-75%

What We Believe

• Inclusion: Respecting individuals
• Integrity: Honoring truth
• Excellence: Focusing on results
• Responsibility: Our commitment
• Collaboration: Building trust

Safety

This position will adhere to the BorgWarner Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Team Lead immediately.

Equal Employment Opportunity

BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

Join the company that is creating solutions that support a cleaner, more energy-efficient world.