The Boeing Company Boeing Commercial Airlines is seeking a Senior Project Engineer to join the small and highly motivated Global Initiatives Support and Proactive Solutions (GIS & PS) team in Seal Beach, California that is leading our efforts in partnering with Boeing Commercial Airplanes (BCA) Sales & Marketing to regain global market share and expand our customer base. This role requires detailed knowledge across the Boeing enterprise and focuses on delivering proactive support and solutions tailored for startups and new customers, ensuring their success as they prepare begin services and operating Boeing aircraft today and into the future. The ideal candidate will integrate Customer Support with the BCA Sales & Marketing Organization, aligning on key sales imperatives and global initiatives while serving as the primary contact for escalating issue resolution.
In this position, you will support the development of a global strategy centered on Customer Support and the Startup & New Customer Initiative. You will drive regional airline focus, based on growth potential, revenue generation, and market growth. Your responsibilities will include shaping the strategy, addressing customer support gaps, and providing strategic direction for high-value customer engagements. You will also communicate customer status with Customer Support Leadership as well as the Startup & New Customer Initiative team. You will drive resolution of customer issues and concerns, ensuring alignment across the Commercial Aviation Services and Boeing Global Services organizations.
As a Customer Facing Project Engineer, you will engage directly with customers in coordination with the Sales Team to understand their business plans, fleet details, and operational constraints. You will develop a network of experts to provide complex technical and operational support, proactively recommending solutions and ensuring that airline issues are resolved efficiently. This role requires participation in recurring meetings with airline stakeholders and the ability to identify and address constraints in partnership with airlines, maintaining collaborative relationships throughout the process.
Additionally, as a Project Engineer you will coordinate regulatory administration support, develop sustainable processes for enhancing Boeing's engagement with new customers, and when applicable, the larger customer base, and ensure alignment with contracts and charging policies. You will also be responsible for maintaining customer meeting logistics, tracking action items, and developing a Global Customer Growth database. This multifaceted role requires strong leadership, strategic thinking, and understanding of airline operations, leasing and ACMI (Aircraft, Crew, Maintenance and Insurance) coupled with the ability to foster collaboration across various teams internal and external to Boeing to drive customer success and satisfaction.
Position Responsibilities:
This position is expected to be 100% onsite. The selected candidate will be required to work on-site at one of the listed location options.
Basic Qualifications (Required Skills/Experience):
Preferred Qualifications (Desired Skills/Experience):
Relocation: This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.
Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range (Level 4): $122,400 - $165,600
Summary Pay Range (Level 5): $150,450 - $203,550