End User Support Specialist

End User Support Specialist

Tapestry Solutions, a Boeing Company, is seeking an End User Support Specialist in San Luis Obispo, CA.

Position Responsibilities:

• Support desktop hardware and virtual machines
• Provide program engineering and productivity application support
• Perform CVE and POAM remediation activities
• Perform domain account management and access management
• Conduct basic network troubleshooting
• Assist with planning and perform execution of upgrades to hardware and software
• Respond/triage help desk enquiries for OS, applications, and environment access/network issues
• Support onsite and virtual employees

Basic Qualifications (Required Skills/Experience):

• Ability to obtain U.S. Secret Security Clearance
• Current CompTIA Security+ Certification

Preferred Qualifications (Desired Skills/Experience):

• Experience with Exchange user management
• Experience with end user Virtual machine technologies
• Experience with Linux
• Experience with desktop image capturing and deployment

Pay & Benefits:

We strive to deliver a total rewards package that will attract, engage and retain the top talent. Elements of this package include competitive base pay and variable compensation opportunities. We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary base pay range $73,500 - $83,300

Safety Sensitive: This is not a Safety Sensitive Position.

Security Clearance: This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship: Employer will not sponsor applicants for employment visa status.

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.