Sales Associate - Guest Specialist

Sales Associate - Guest Experience Specialist

Our Sales Associates - Guest Experience Specialists are a driving force behind Bob's Discount Furniture's success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob's. As a Sales Associate - Guest Experience Specialist, you'll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob's intended!

What You'll Bring to Bob's: At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of customer service ability, interpersonal skills, and a passion for helping others. If you enjoy working with people, are energized by a sales environment, and love home décor, this role is for you!

Key Skills for Success: To excel in this role; you will need to demonstrate strengths in the following skill areas:

• Customer Engagement and Active Listening
• Relationship Building and Client Follow-Up
• Consultative Selling and Product Knowledge Application
• Team Collaboration and Communication
• Adaptability to Retail Schedules and High-Energy Environments
• Comfort with Digital Tools and Point-of-Sale Systems
• Organizational Skills and Time Management
• Problem Solving and Goal Orientation

Preferred Competencies & Skills: · Previous retail or commission-based sales experience · Bilingual communication skills · Passion for home design and interior décor · Experience with customer relationship management tools or systems

Who We Are: At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country with over 190 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success: We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.

Benefits & Perks: · Hourly Advance / Draw vs. Commission pay structure · Medical, Dental, and Vision coverage · Employer-paid and voluntary Life Insurance options · 401(k) Profit Sharing Plan with generous match · Paid time off including vacation, sick days, holidays, and your birthday! · Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand) · Exclusive Employee Discounts · Flexible retail schedules including evenings, weekends, and holidays · Tuition reimbursement and professional development opportunities

Our Culture & Core Values: At Bob's, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We're not just a workplace; we're a team that supports and celebrates each other!

Minimum Qualifications: · Energetic and self-motivated with strong interpersonal skills · Basic computer proficiency · Must be at least 18 years old to be considered for employment with Bob's · Ability to work a flexible retail schedule, including weekends and holidays

Physical Demands: · Ability to stand for long periods and move throughout the showroom · Must be able to lift and move up to 50 lbs. as needed

Diversity is a Core Value at Bob's: At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of Bob's team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.