Digital Services Manager

Digital Services Manager

Bluecurrent is a leading provider of innovative smart metering services and solutions in New Zealand and Australia. As a B2B company, we partner with leading energy retailers and distributors in New Zealand and Australia.

Are you ready to drive significant business outcomes aligned with Bluecurrent's strategic goals as part of an innovative, forward-thinking team? Join the team as a Digital Services Manager and manage stakeholder relationships, provide expert consulting and oversee domain ownership.

In this role, you will manage the backlog for application initiatives, identifying solutions, specifying application support and change requirements, and addressing issues and minor enhancements for applications currently in production.

Key responsibilities include:

• Stakeholder management across business and technical teams to align with organizational goals.
• Oversee a domain.
• Provide consulting on relevant initiatives and issues, offering expertise and guidance to drive successful outcomes.
• Manage the backlog of requests and minor enhancements for application initiatives, prioritizing tasks to meet business needs.
• Define application support and change requirements.
• Participate in industry activities to stay informed about the latest trends, best practices, and innovations.
• Collaborate with cross-functional teams to ensure seamless integration and alignment of digital services with overall business strategies.
• Develop and maintain documentation for digital services processes and best practices.
• Ensure compliance with security best practices and data protection standards.
• Identify, analyze, and resolve problems in in-production applications to minimize downtime and improve system reliability.
• Configuration and change management including scripting and automation

You will ideally have a bachelor's degree in IT, Computer Science, Business Administration, or a related field including quantitative qualifications. Demonstrated experience in managing digital services, stakeholder engagement and problem solving is required. Outstanding communication skills are required, with the ability to communicate and collaborate effectively with stakeholders at all levels.

Additionally, you will bring demonstrated experience in domain-specific processes, application support, backlog management, and implementing minor enhancements. You will bring technical skills across the technology stack and are familiar with industry trends and best practices to drive innovation and delivery.

Want to help shape and drive the future of digital services at Bluecurrent? Apply today!

Bluecurrent is jointly owned by Vector and QIC. We are a highly successful smart metering and data services company that operates in New Zealand and Australia. With 18 years' experience behind us we are a new company, with strong foundations and ambitious goals.

It's a great time to join the highly dynamic energy sector, with consumers and energy companies driving rapid change. Changes that can make a difference are often informed by the data we provide.

Bluecurrent's team is made up of people with diverse skills, values, backgrounds and experiences.

We respect people's differences, including gender, ethnicity, disability, age, sexual orientation, race and religion.

Our values reflect how we do things together and for our customers.

• Collaborate – we are a tight knit group that works best when we work together.
• Innovate – we are stepping up to solve challenges in new ways.
• Deliver – what we say we do. It's what we've always done and always will do.

Additional information

As we continue to grow there are many future career pathways for our people.

We offer:

• Opportunities for career progression
• A fun and collaborative environment
• Hybrid working
• Potential for flexible work hours
• Health and wellbeing support
• Subsidised life and income protection insurance
• An annual wellbeing grant
• Study support

If you require assistance or accessibility support from us during the application and selection process, please call us on +64 978 7792.

As part of the recruitment process if we progress with your application, we will complete background and pre-employment checks, such as a drug and alcohol assessments, reference checks, immigration checks, criminal background checks, qualification checks, and additional checks required for the role.