Bouquet Operations Assistant (6 - 12 Months FTC)

Bouquet Operations Assistant

Together with the Senior Bouquet Coordinator, your key goal is to translate beautiful design visions into tangible, high-quality, and profitable products. As a Bouquet Operations Assistant, you sit at the crucial intersection of Range, Design, Buying, and Production. Your core purpose is to collaborate with the Senior Coordinator to ensure every design sketch moves smoothly and efficiently toward becoming a real, high-quality, and profitable bouquet. You'll work hand-in-hand with the Senior Coordinator and the Buyers. By providing essential coordination and administrative support and meticulously completing all necessary groundwork, you ensure every design is production-ready. This guarantees the Buying team has full visibility into the specific flowers and stems required for on-time and in-full delivery.

Process & Project Administration:

• System Administration: Owning and executing the accurate administration of bouquets in the purchasing system, including managing all associated product specifications and characteristics vital for delivering the freshest and most beautiful flowers.
• Timelines: Proactively supporting the tracking and timely execution of the bouquet development process. You will assist the Senior Coordinator by ensuring all designs received meet critical milestones and deadlines.
• Stakeholder Communication: Serving as a key communications coordinator between the Design/Range teams and the Buying team, helping to gather and distribute information to keep all parties aligned and the process flowing smoothly.
• Data & Forecasting: Supporting the Senior Coordinator in collaboration with our Planning and Forecasting department to ensure the Buying team has the right data and information at the right time to source the best flowers at the best price.

Financial, Sustainability & Compliance Support:

• Budgets: Checking and documenting adherence to all predetermined budgets - both financial (€) and climate-related (CO2).
• Design Principles: Checking and flagging necessary adjustments to ensure a structurally sound design that delivers Value for Money (VFM) for the customer.
• Compliance Checks: Verifying that all bouquets meet predetermined quality standards, including ingredients, design criteria, and overall aesthetic specifications.

You'll love this role if you...

• Adaptability & Flexibility: You are resilient and aren't phased by last-minute changes! You can quickly pivot focus between the B&W and bloomon brands and manage tasks effectively.
• Organized: You work in a structured way.
• Stakeholder Management: You are comfortable working with multiple stakeholders and have proven experience in balancing and navigating opposing interests.
• Proactivity & Initiative: You are enthusiastic, independent, and pro-active. You bring in ideas for change or improvement, and challenge applicable guidelines and procedures appropriately and where necessary.
• Team Collaboration: You are a real team player who can step in to support.
• Detail-oriented & Precision: You are meticulous, ensuring high accuracy in all documentation, and are dedicated to delivering the highest possible end product.
• Communication: You have strong communication skills in English (written and verbal).
• Data Literacy: You have experience working with Excel/Google sheets, data, and collaboration tools such as Google apps, Slack. Having worked with warehouse/ERP systems is a plus.
• Sustainability Focus: You are keen to develop your understanding of sustainable practices and play an active role in helping us achieve our CO2 and environmental targets.

Flower knowledge isn't essential, though you will certainly develop this in this role!

Belonging at Bloom & Wild Group

We know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas, and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team.

Our ways of working

We do things a little bit differently. From inventing letterbox flowers to founding The Thoughtful Marketing Movement. We're big on collaboration, empathy, knowledge sharing, and growth, and our values drive our priorities every day:

Lead change for good: we have the guts to try new things and step up to do what matters most

Think deeply, act swiftly: we make sure there's thoughtful rationale behind our approach and always act swiftly to implement ideas

Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a difference

Stay open, be curious: we're open about what we're doing and why, and we welcome challenges from each other

We really believe in the power of face-to-face connections - be that through a shared project, a learning and development opportunity, or an after work social - and trust our teams to make the right decisions (for them and us) about where and how they work each day. Our working patterns are flexible and vary across the business, depending on the type of work, need for collaboration, and personal and wellbeing circumstances.

(Some of) The good stuff

To care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day.

Work that works for you

- Flexible working (core hours from 10-4pm)

- Work Abroad for up to 30 days each year

- Share in our success with a choice to take equity options from day 1

- 1 day per year to volunteer on a project that's close to your heart

- We'll support your commute to our office and site locations. Depending on your journey to work, this may include a Swapfiets, an NS business card or expense reimbursement

- Phone allowance

Time off

- 24 vacation days and an option to buy an extra 5 each year

- Happiness days (1 extra day each quarter for your personal 'me time')

- 1 celebration day per year, to celebrate a holiday that's important to you

- Flexible bank holidays - trade a bank holiday for another day that fits your beliefs, values, and celebration calendar

Health and wellbeing

- Mental health support through Open Up, including access to online therapy sessions

- Allies and champions groups

- Mental Health First Aiders and awareness training for our managers

- In-person and virtual yoga every week

- Our office kitchen is stocked with healthy drinks and snacks to keep you going

- Workplace pension contributions

Growth & Development

- A flexible training framework for every stage of your career development through our Bloom & Learn programme

- Internal & external Speaker Sessions on a variety of different inspirational topics.

Moments that matter

- We love having lunch together! We offer daily fresh and healthy lunch options at our locations in Amsterdam and Amstelveen,

- A BBQ-worthy rooftop terrace (Amsterdam HQ)

- Social & wellbeing monthly calendar

- We love to celebrate birthdays, anniversaries, and other important milestones!

- Summer and End of Year events, team lunches, and post-peak celebrations

- Irresistible discounts on our products, blooms & subscriptions!

Getting hired

We know that job searching can be daunting, and we want to do everything we can to ensure that your experience with us is a good one. Interviewing is a 2-way process, and we're keen to answer all of the questions you have, so that you can be sure (and excited!) that we're the right move for you. We believe in leading change for good, so do let us know if there's anything we can do to support your application process. Also, if you have any feedback, please help us to improve our candidate experience by sharing anonymously.