Account Manager - Commercial Grounds Management

Account Manager- Commercial Grounds Management

The Account Manager of Commercial Grounds Management is a hands-on position-supervising foremen and crews with commercial landscape maintenance services and all client needs, as well as performing certain planning, administrative and regulatory functions. The Account Manager will promote teamwork within the company.

Responsibilities

Included but not limited to the following:

Management and Accounting

• Provide budgets for all crews as a guide for production
• Monitor the integrity of information provided to accounting system (timesheets and work orders)
• Monitor equipment inventory and tracking of equipment repairs
• Keep informed of new practices in green industry
• Keep informed of new or potential sales
• Write progress reports and other documentation needed from the field
• Facility lockup
• Become a student of the lean process
• Utilize BOSS LM for scheduling and tracking job issues

Customer Service and Sales

• Serve as main field contact person for clients
• Customer Retention
• Maintain excellent onsite relations and communications with clients, contractors and/or subcontractors
• Meet monthly sales goals for enhancements
• Main contact for Enhancements on your sites
• Meet with clients as necessary and acquire information needed to estimate new sales
• Assemble proposals for potential Grounds Management Customers
• Encourage multiple sales from current clients
• Assist sales in measuring or other items needed for new sales

Production

• Supervise and train maintenance foremen and crews on all aspects of landscape maintenance services
• Conduct a monthly walk through with each Foreman and client where possible, compiling appropriate documentation as needed
• Monitor and maintain irrigation controller including coordination of repairs
• Review equipment needs and maintenance schedules with Branch Manager
• Perform and/or participate in crew and department general and safety meetings
• Safely operates all maintenance equipment
• Safely drives company owned vehicles (with or without trailers) and transports crew members on routes
• Work with other Account Managers to insure a consistent product
• Work with other managers on work schedules including seasonal work needs
• Work with other departments and personnel when needed

Horticulture

• Ensure crews are equipped and informed to provide the safest, highest quality work in an efficient manner
• Promote proper horticulture by training of foremen and labor in the guidelines of the customer and Branch Manager

Personnel

• Work closely with HR Manager to promote and enforce all Human Resource Procedures
• Interviewing, hiring, orientation processing and training of new hires
• Participate in intern training
• Continually provide ongoing training to foremen to meet company growth, needs, etc.
• Document absences, tardiness, and other disciplinary actions
• Conduct Performance Reviews on Foremen and crews
• Enforce company safety policy

Benefits Package

• BCBS Health Insurance w/ Vision/Dental Option
• Paid Time Off annually + 11 Observed Holidays
• 401K

Required Skills

• Must have a min, 2 yr college degree and a min of 2yr exp. in related field OR a combination
• Must have previous supervisory experience (preferably with Bland Landscaping)
• Must have valid FL Driver's license and maintain a good driving record (CDL preferred)
• Must have FL Pesticide applicators license
• Must have good communication skills and ability to motivate others
• Must comply with Bland's policies and procedures
• Must practice safety with chemicals and all equipment
• Must wear company-provided uniforms and use personal protective equipment as needed
• Ability to lift up to 50 pounds on a routine basis
• Ability to bend and stoop on a continual basis
• Ability to work outside in all weather conditions
• Ability to work around bees, poison ivy, pollen, thorns and other environmental risks
• Bilingual (Spanish required)