Service Now_technical Consultant

Service Now Technical Consultant

Company Name:

Job Title: Service Now Technical Consultant

Qualification: Any graduation

Experience: 5+ years

Must Have Skills: 5–7 years of ServiceNow development experience, including 2–3 years with SecOps modules (SIR and VR). Proficient in ServiceNow development including scripting (JavaScript, Glide), UI customization, and REST/SOAP integrations. Strong understanding of security operations, incident response processes, and vulnerability management. Experience with third-party tool integrations relevant to security operations. Familiarity with CMDB, ITSM, and ITIL best practices. Strong analytical and problem-solving skills. Ability to work in agile development environment. Strong analytical, communication, and client-facing skills. Ability to work in agile and fast-paced environments. Excellent problem-solving and analytical skills. Excellent written and oral communication skills.

Good to Have Skills: ServiceNow certifications - Service Now System Administrator CSA. Certified Implementation Specialist – Security Incident Response (SIR). Certified Implementation Specialist – Vulnerability Response (VR). ServiceNow Certified Application Developer. ITIL v3 or v4 Foundation Certification. Excellent analytical and problem-solving skills. Excellent verbal and written communication skills. Strong presentation development and Customer Presentation skills. Successful teamwork experience & demonstrated leadership abilities.

Roles and Responsibilities: Configure, develop, and support ServiceNow modules, including: Design, develop, and configure solutions within the Security Incident Response (SIR) and Vulnerability Response (VR) modules in ServiceNow. Build and maintain scripts (Business Rules, Script Includes, UI Actions, Client Scripts) using JavaScript and Glide APIs. Integrate ServiceNow with external security tools (e.g., Qualys, Tenable, Rapid7, Splunk, CrowdStrike, etc.). Automate SecOps workflows and create orchestration playbooks to improve incident and vulnerability handling. Work closely with security, infrastructure, and ServiceNow teams to gather requirements and deliver high-quality solutions. Troubleshoot and resolve issues related to the SecOps modules and integrations. Maintain technical documentation, including configuration guides and development standards. Participate in code reviews, unit testing, and deployment activities. Participate in user training and provide post-implementation support.

Location: Bangalore, Chennai, Hyderabad, Noida, Pune

CTC Range: 4,19,500

Notice Period: Immediate to 15 days Max

Shift Timings: UK Shift-2 PM to 11 PM

Mode of Interview: Virtual

Mode of Work: Hybrid

Mode of Hire: Contract