Network Security Operations Tech Support

Job Type: Permanent

Industry: IT Services

Location: Bangalore, Karnataka, India

Experience: 6-8 years

Qualification: Btech, B.E

Must Have Skills: Troubleshoot and resolve network security issues (incidents/problems)

Good to Have Skills: Service management experience (incident, change, problem management)

Roles and Responsibilities: Incident Manager, Service Level Manager, SLA, Major Incident Manager, Problem Manager, ITIL, ITSM

Coordinate upgrades and support infrastructure changes

Assist in documentation and quality reviews

CTC Range: 15 LPA

Notice period: 15 Days

Shift Timings: General

Mode of Interview: Virtual

Mode of Work: Hybrid

Mode of Hire: Permanent