Resource Operations Manager

Resource Operations Manager

We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients.

Company: Black & Veatch Family of Companies

Location: Houston, TX, US Overland Park, KS, US

Reporting to the leader of respective OCI subsidiaries, the Resource Manager is responsible for developing, executing, and overseeing comprehensive workforce strategies that support successful construction project delivery. This role ensures that craft labor, staff resources, site capabilities, and industrial relations are aligned with organizational goals and project requirements. The manager partners closely with construction leadership, HR, project management, and site teams to drive safe, efficient, and compliant operations.

Key Responsibilities:

• Staff Resourcing Strategy
• Craft Resourcing Strategy
• Workforce Planning
• Workforce Mobilization
• Site Capability Development
• Policy, Standards, and Compliance
• Training
• Strategic Planning & Forecasting (Bench Strength)
• Management Responsibilities

Minimum Qualifications:

• Strong soft skills including; leadership, influence, communication, teamwork, collaboration, emotional intelligence, problem solving, time management
• Strong understanding of construction operations, workforce management, and craft labor environments
• Knowledge of Labor Relations, union dynamics, and labor agreements
• Experience with staffing strategies, forecasting tools (e.g., Tempus), and mobilization processes
• Ability to interpret and apply HSSE, QA/QC, and HR compliance standards
• Excellent communication, negotiation, and stakeholder-management skills
• Strong problem-solving ability, particularly in labor/LR disputes
• Experience with training planning and site capability development

Preferred Qualifications:

• Background in construction management, labor relations, or resource operations
• Prior experience working with craft labor teams, union engagements, and subcontractors
• Exposure to project planning, execution, and readiness review processes
• Familiarity with enterprise systems such as Tempus, PeopleSoft, or similar workforce platforms

Work Environment/Physical Demands:

• Typical office environment including sitting, walking, talking, hearing, reading, writing, keyboarding, driving, filing, reaching, stooping, crouching, bending, standing for extended periods of time, lifting or carrying up to 40 pounds.
• Occasional travel to project sites may be required.

Salary Plan CNS: Construction Services Job Grade 020

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