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Staff Engineer - NSX Security

Troubleshoot and resolve complex NSX Security product issues to enhance customer satisfaction.
Remote
Expert
$107,000 - 190,000 USD / year
1 week ago

✨ About The Role

- This role involves troubleshooting complex NSX Security product issues and providing tactical support to customers. - The candidate will collaborate with account managers and engineering teams to resolve customer issues effectively. - Documenting customer interactions and product usage trends will be a key responsibility. - Participation in a periodic on-call rotation to address production-down issues is required. - The position offers an opportunity to contribute to product documentation and best practices guides.

âš¡ Requirements

- The ideal candidate will have over 8 years of technical expertise in Escalation Engineering or a comparable customer-facing technical role. - A strong background in networking and security solutions, including routers, switches, firewalls, and intrusion detection systems, is essential. - Proficiency in Linux fundamentals and experience managing Linux-based systems is required. - The candidate should possess excellent communication, problem-solving, and analytical skills to effectively troubleshoot complex issues. - Experience with RESTful API clients and Bash/Shell scripting is necessary for developing effective workarounds.
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Staff Engineer - NSX Security
Remote
$107,000 - 190,000 USD / year
Engineering
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