✨ About The Role
- The role involves resolving customer technical issues and supporting the technical support operation.
- Candidates will undergo a substantial skills development and learning program focused on VMware virtualization technologies.
- The position requires troubleshooting customer issues with the support of experienced engineers.
- Engagement with account teams and managers to deliver world-class technical support is a key responsibility.
- There may be opportunities to work on additional product lines and technologies as skills develop.
âš¡ Requirements
- The ideal candidate should be passionate about learning new technologies and solving complex problems for customers.
- A strong desire to work collaboratively as part of a team is essential for success in this role.
- Candidates should be motivated and eager to learn, with a strong customer service orientation.
- Experience in technical support or a related field would be beneficial.
- The ability to share knowledge and assist others in a team environment is highly valued.