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Tier 2 Windows Engineer (onsite - Westbury, Long Island)
Maintain and troubleshoot Windows systems and Microsoft 365 services onsite in Westbury, New York
New York
Mid-Level
1 week ago
Bit by Bit
Bit by Bit is a technology solutions provider specializing in managed IT services, cybersecurity, and consulting for various industries.
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Tier 2 Windows Engineer
We are hiring a Tier 2 Windows Engineer to work onsite in Westbury, Long Island. This is a full-time position ideal for someone with strong Windows support experience who enjoys hands-on technical work and problem-solving in a fast-paced environment.
Responsibilities:
- Provide Tier 2 support for Windows 10/11 and Windows Server (2016/2019/2022)
- Troubleshoot desktop, server, and network issues
- Manage Active Directory, Group Policy, file/print services
- Administer Microsoft 365 (Exchange Online, Teams, SharePoint, Intune)
- Support endpoint security tools and maintain system compliance
- Collaborate with Tier 1 and Tier 3 support as needed
- Document all work in a ticketing system
- Communicate effectively with both technical and non-technical users
About Bit by Bit
Bit by Bit is a technology solutions provider specializing in managed IT services, cybersecurity, and consulting for various industries.