LTL Night Operations Support - Calgary

LTL Night Operations Support

You will be a key player in our highly effective and emerging Operations team. The LTL Night Operations Support is responsible for having a strong understanding of how the traffic flows in North America within our network and our partner carriers. The LTL Operations Support will be responsible for fostering a strong relationship with all client personnel who require day-to-day service from our company. This individual will see engagement in City Operations, Highway Operations, and Cross-Dock Operations, and requires a dynamic personality as well as organizational agility to be able to stay engaged and drive results across multiple business functions.

Specific responsibilities include:

• Partner carrier relationship management, including communication of pickups and deliveries with all 3rd party partner carriers
• Tracking of shipments within the network, and providing feedback to both customers and Bison operations
• Ensuring maximum equipment utilization, including identification of opportunities to better utilize Bison assets
• Planning of LTL shipments within the Bison network
• Cross-Dock scheduling & administrative support
• Cross-functional coverage for vacation support and capacity management
• Supporting the Operations Team with special projects (ie. Labeling & Scanning, Process Flow Analysis)

Our ideal candidate will possess:

• Ability to thrive in a multi-task, deadline orientated, high volume and fast-paced environment
• Demonstrated problem solving abilities and strong attention to detail
• Strong customer service skills
• Excellent oral, written and interpersonal communication skills
• Knowledge of the transportation industry and North American Geography are considered assets
• The ability to work independently and work effectively as a team player
• Proficiency with MS Office and the ability to learn complex programs

This position is subject to a Monday to Friday shift, hours of work are from 18:00-03:00 EDT.

The job is classified under NOC Code: 14405

Why Bison:

• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams

About Bison:

• Celebrating over 50 years in business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability

Bison Transport is committed to Diversity and Inclusion in the Workplace.