Marketplace Associate Seller Account Manager

Marketplace Associate Seller Account Manager

As the Marketplace Seller Account Manager, you'll manage a portfolio of marketplace sellers, driving growth and optimizing operational efficiency. In this role, you'll play a critical role in identifying assortment gaps, capitalizing on seasonal moments, and ensuring that sellers are set up for long-term success on Best Buy's Marketplace. We are seeking a strong communicator who has experience working in a fast-paced environment, managing multiple sellers or clients.

This role is hybrid, which means you will work some days at our corporate office in Richfield, Minnesota, and some days virtually from home or another non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

What You'll Do

• Manage relationships with a portfolio of sellers, working to optimize their performance to achieve Best Buy's GMV targets.
• Develop deep expertise of how to optimize performance for sellers on BBY.com through improving findability, optimizing product content/reviews, integrating into promotional campaigns, and leveraging Best Buy Ads capabilities.
• Identify assortment gaps and opportunities to expand the Marketplace's product offerings.
• Analyze seller performance, providing data-driven recommendations for improvement in assortment, pricing, and operations.
• Collaborate with cross-functional teams (supply chain, marketing, operations) to improve seller experience and sales.
• Monitor and drive seasonal opportunities, promotions, and marketing activities to maximize seller impact.

Basic Qualifications

• 4 years of experience in merchandising, demand planning, e-commerce, marketing, operations, customer experience, vendor management, or supply chain
• Ability to influence without authority
• Basic Proficiency with Microsoft Office Suite

Preferred Qualifications

• 1 year of mentoring, cross-functional team management, or influencing without authority
• 1 year of experience communicating and partnering with vendors/3rd party
• Excellent communication and relationship management skills
• Experience working in a fast-paced environment, managing multiple sellers or clients
• Knowledge of marketplace ecosystems such as Amazon, Walmart, etc.

What's In It For You

We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay
• Generous employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

About Us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.