System Operations Technician

System Operations Technician

The system operations technician is to be the central communication liaison between various departments, Mission Control, and corporate communications during large outages, storms and routine operations. Monitor supervisory control and data acquisition alarms (SCADA), computer aided dispatch system (CAD), customer information system (CIS), and electric outage management system (EOMS) and provides technical assistance and scheduling for field operations. Monitor customer appointments and dispatches customer related orders and outages. Provide technical support to distribution control when needed in accordance with company record and retention policy. The system operations technician will be required to achieve proficiency and ability to move to the associate distribution operator position in the future.