Plumbing Service Manager

Plumbing Service Manager

Are you a natural leader with a strong background in plumbing and a passion for developing high-performing teams? We're looking for a Plumbing Service Manager to oversee our plumbing technicians and subcontractors while ensuring top-quality service, safety, and customer satisfaction.

What We're Looking For

• Experience in plumbing service, repair, or operations (leadership experience strongly preferred) 3-5 years.

• Strong people-management skills with the ability to motivate, coach, and hold teams accountable.

• Knowledge of fleet dispatch, logistics, and service software (ServiceTitan a plus).

• Comfortable working in both the office and field as needed (including climbing, lifting up to 75 lbs, and working in attics when required).

• High school diploma or equivalent required.

Skills That Make You Stand Out

• Strong problem-solving and decision-making skills.

• Solid organization and time management abilities.

• Clear communicator with strong interpersonal skills.

• Microsoft Office proficiency (Excel, Word).

Why Join Us?

• Competitive pay + performance incentives.

• Comprehensive benefits package (health, dental, vision, 401k, etc.).

• Career growth opportunities in a supportive, team-driven culture.

• Be part of a respected company where your leadership makes a direct impact.

Responsibilities

What You'll Do

• Lead, coach, and grow a team of plumbing technicians.

• Oversee daily operations including scheduling, work assignments, and performance monitoring.

• Ensure compliance with safety standards, procedures, and TSBPE regulations.

• Manage budgets, job costs, materials, and subcontractor charges.

• Resolve customer concerns with professionalism and efficiency.

• Conduct inspections, verify repair quality, and provide technical expertise.

• Participate in hiring, training, and career development for your team.

Qualifications

Do I Have What It Takes?

• High School Diploma or equivalent; Bachelor's Degree preferred
• 3-5 years leadership experience
• Service Titan experience highly preferred
• An in-depth knowledge of plumbing systems
• Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
• Ability to build business in the private sector, as well as the public sector
• Experience and knowledge of Plumbing and Process systems for residential and commercial dwellings
• Have an understanding of general Plumbing design with have an overall general knowledge of Plumbing material costs
• Positive energy and enthusiasm to drive sales and company growth
• Ability to prioritize, set goals, and manage multiple tasks, handle deadlines

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.