Service Sales Specialist

Service Sales Specialist

We are looking for a dynamic and results-driven Service Sales Specialist to support and grow our service business. This role will be instrumental in driving service revenue through strategic account management, field enablement, and cross-functional collaboration. The ideal candidate will have a strong background in sales operations, CRM systems, and customer engagement.

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

Key Responsibilities:

• Top Account Strategy: Manage and execute the Top Account strategy in collaboration with the Inside Sales Service Provider team.
• Field Enablement: Train field associates on service offerings, including how to position and sell different service tiers effectively.
• Lead Generation: Proactively engage with field teams to identify and generate new service opportunities.
• Customer Conversion: Partner with US BDB Sales and Service teams to convert customers to service agreements.
• Deal Support: Serve as the escalation point for BDB Sales and Service teams when negotiating deep discounts on large or non-standard deals.
• System Super User: Act as a super user for SFDC, SMX, and SAP, supporting data integrity and process optimization.
• Reporting & Analytics: Generate service history, installed base, and ad hoc reports to support business decisions.
• Sales Tools Development: Create and maintain sales tools and materials to support service sales efforts.
• Revenue Forecasting: Assist with monthly revenue variance analysis, mid-month forecasts, quarterly forecasts, and pricing projects.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field required
• 3+ years of experience in service sales, sales operations, or a related role required
• Proficiency in Salesforce (SFDC), SAP, and SMX preferred
• Strong analytical, communication, and presentation skills
• Ability to work cross-functionally and influence without authority

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles. $95k-$119k - Base + Incentive

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.