Regional Manager, Terminal Operations

Regional Manager, Terminal Operations

Swartz Bay

The Opportunity

We are seeking a dynamic leader with a commitment to safety to join our Terminal Operations team! You will be responsible for developing and ensuring the implementation of key tactics that helps achieve the strategic objectives for the terminal region. You will be responsible for managing the operations of the region's terminals through sound leadership and the supervision of terminal staff. Implementing strategies and is responsible for the safety, annual financial budgetary and operating results of assigned units. Promoting good relations with the community, customers and union representatives. Participating in the conduct of labour relations issues and grievances, administration processes and human resource activities in accordance with corporate policies and guidelines.

The Role

Reporting to the Superintendent, Terminal Operations, you add value by key areas of oversight such as:

• Ensuring safe practices in the terminal operations & safe working environment for all terminal staff, including verifying that all staff are properly trained;
• Working with all terminal managers and supervisors to ensure daily adherence to all relevant safety practices and policies;
• Familiarizing terminal staff with policies and procedures as they relate to the specific terminal, conducting drills and coordinating training for terminal staff;
• Conducting rounds of the terminal, identifying, reporting, and rectifying safety security or customer service issues;
• Participating in Join Site Safety Committee meetings as a management representative;
• Coordinating the terminal response in the event of an emergency;
• Preparing annual terminal operational budge for labour, consumable supplied, maintenance, and other operational services;
• Monitoring and controlling terminal operations expenditures, explain variances, monitor labour costs and authorize overtime, taking timely preventative and corrective measures;
• Assessing hiring terminal management/ staff in a manner consistent with the company policies and procures and with the support of the terminal manager and human resources, including signing the letter of offer;
• Establishing clear performance plan for each subordinate regularly evaluating and documenting performance, including reviewing and evaluating probationary employees to determine their ultimate acceptability as an employee of the terminal;
• Applying the provisions of the collect agreement and acting in accordance with delegated authorities on matters of discipline by conducting initial discussions ad providing step 1 written warnings;
• Promoting effective teamwork though timely & effective communication in matters relevant to terminal employees;
• Working with crewing on scheduling and workforce needs;
• Working with terminal managers to ensure that daily operations meet all BCF standards;
• Developing watch budget submissions and contributing to the development of the cross-watch terminal operations budget;
• Coordinating revenue process; ensuring security & deposit of revenue;
• Participating in review, evaluation and promotion of terminal personnel;
• Ensuring terminal facilities, buildings grounds and equipment are maintained according to BCF standards;

What You Bring To The Team

• Minimum of 3-5 years of experience managing a passenger transportation terminal, preferably Marine transport
• Demonstrated experience in implementing strategic initiatives, leading both a unionized and non-unionized workforce
• Demonstrated experience in creating and managing large operating and capital budgets

Join us!

If this sounds like your next great career move, please submit your cover letter and resume by September 17, 2025.

The target salary range: $125,400 - $156,800 per annum. The starting salary is determined based on the successful candidate's knowledge, experience and internal equity. Starting salary may exceed the target range on exceptional basis.

At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction. We support employment equity and diversity in the workplace and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants; however only those selected for an interview will be contacted.