Account Manager - Remote Eligible

Account Manager

We're looking for an Account Manager to join our dynamic team. In this role, you will drive strategic business initiatives and optimize the way we do business with key client accounts. You will be focused on all aspects of client response including client follow-up and deliverables. You will be directly responsible for account growth and retention, managing client program initiation, and supporting business development internally and externally. This role will have you leading, collaborating, challenging the status quo, and constantly reaching for the next step with your customer. If you are ready to go for it, this is the perfect role for you.

As an Account Manager, you will:

• Manage tasks for client response, client follow up, and client deliverables
• Work with operations management to identify customer opportunities for process improvement, consulting solutions, strategy, and growth
• Handle and respond to requests for budget proposals or inquiries for information
• Directly accountable for account relationship, meeting client expectations, and BCD M&E account financial performance
• Ensure client profiles are maintained, kept up to date, and accessible
• Serve as liaison between client and internal support teams. You are the #1 advocate for the internal support team and BCD M&E to the client.

You're good at:

• Building strong relationships with internal/external customers and teams.
• Implementing and managing accounts
• Budget development and cost management
• Using your discipline and professionalism to handle confidential information
• Identifying opportunities through business and industry trends with consultative approach on client recommendations
• Proposal development and presentations

You should also have:

• 3 years' experience in an executive support, sales support or related role
• Education and training associated with completion of a 4-year degree in a business-related program
• Excellent communication and presentation skills
• Experience with Life Science Meetings management.

You should know:

• This is a remote position
• Travel up to 15% is required for this role

How to apply:

• Click Apply to submit your application through our career site.

The Perks:

Flexible Working: We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow: Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice: We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move: The diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there's always room to move.

We've got you covered: Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it. It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.