Sales & Client Relationship Associate Lead For Global Securities Services (GSS)

Global Securities Services Sales & Client Relationship Associate Lead

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

Learn more about the area:

Global Securities Services: Our primary goal is to provide exceptional securities services, with a value proposition built on three pillars: global reach with local expertise, tailored innovation, and cutting-edge technology focused on efficiency.

About the job:

We are seeking a Global Securities Services Sales & Client Relationship Associate Lead to join our team. This role is responsible for offering and selling post-trade services to institutional clients, depositary, and transactional services to issuers.

Key responsibilities:

• Business Strategy: Collaborate with the Sales Manager to define and execute the business strategy. This includes establishing and following up on business plans and financial forecasts.
• Client Relationship: Actively manage a portfolio of clients, ensuring the retention of existing business and expanding our custody and depositary client base.
• Sales: Proactively identify and generate new business opportunities. This involves visiting and calling on clients, as well as preparing and updating presentations, brochures, and other marketing materials.
• Cross-Selling: Promote dialogue between product specialists and clients to maximize cross-selling opportunities.

Operational coordination:

• Coordinate with the FX Desk for the execution of spot FX trades related to client securities activities.
• Monitor the Global Securities Services Profit & Loss account.
• Collaborate with the Tax Reclaim Specialists and other departments to coordinate the provision of post-trade services.
• Supervise and verify the customer billing process.
• Support Back and Middle Office teams in resolving client queries and claims.

Others:

• Stay updated about regulatory changes and their impact on our services, and communicate these changes to clients promptly.
• Supervise and coordinate with Legal CIB on updating and drafting custody and depositary contracts.
• Report periodically to the Sales Manager, evaluating key performance indicators.
• Documentation: Prepare and participate in RFPs (Requests for Proposal), Due Diligences, and Service Level Agreements (SLAs).
• Attend securities' international forums and participate in working groups of international players in the institutional custody field.
• Oversee customer's participation in surveys for specialized media like Global Custodian or Global Investor

Requirements:

• +6 years previous experience.
• High level of English is mandatory (C1 level).
• Good presentation skills with the ability to negotiate and find the middle ground between parties.
• Well organized and methodical.
• Able to work under pressure and meet deadlines.
• A team player but also able to take the initiative and lead projects.
• Must have an opinion and provide criteria.
• MIFID II minimum qualification EFPA European Investment Assistant (EIA) or equivalent
• Bachelor's or Master's Degree in Business Administration, Economics, Law, Engineering, or related disciplines.

Skills: Customer Targeting, Empathy, Ethics, Innovation, Proactive Thinking