OPS BACK Office Associate I

Developing Your Career

BBVA is a global company with over 160 years of history operating in more than 25 countries where we serve more than 80 million clients. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financial, legal experts, data scientists, developers, engineers, or designers.

Our people make the difference in our success.

What We Are Looking For

Functions:

1. Perform all necessary activities for the structuring of leasing operations, achieving optimal levels of service quality (IRENE) and the placement of operations (Business):

• Review leasing operation documents received, coordinate with the office/client to have all necessary information.
• Send necessary documents to notaries for title study (information about the client and the supplier).
• Send the respective documentation to the insurance broker for quotation/review, if applicable, coordinate valuation.
• Coordinate with capital goods suppliers (Dealer) to send the necessary invoices and/or documents for leasing management.
• Proceed to coordinate signatures with the client, previously sending the final contract plus annexes.
• Coordinate with the client the observations and manage the disbursement of a Leasing operation (consulting and entering Leasing information).
• Manage cessions, modifications, refinancing, and activations.

2. Attend to external and internal client consultations related to the structuring of the operation, necessary documents for the process, contract contents, payment schedule elaboration, insurance contracting, issuance of payment receipts, retention certificates, notes of payment to suppliers, among others; relying on the support teams (backoffice):

• Inform about necessary documents for the process, contract contents, payment schedule elaboration, insurance contracting, issuance of payment receipts, retention certificates, notes of payment to suppliers, etc.
• Communicate/explain to our external clients the methodology of the leasing operation, and the benefits that the product has. Detail the insurances, schedules, quotas, and costs in notary.
• Receive daily calls and emails from external clients, as well as suppliers (customs agents, procurators, messengers, etc.) to clarify doubts about the product.

3. Follow up through the OS of the Leasing operations and manage any inconvenience:

• Structure the documents according to the type of product and rectify the observations of the control desk within the established ANS.

4. Promote the fulfillment of the Network's goals, established for the product:

• Coordinate periodic meetings with the Network of offices (According to assigned portfolio) to follow up on the product's goals.

5. Coordinate permanently with the assigned Specialist to achieve fluidity in the formalization and disbursement of approved operations seeking optimal levels of service quality (IRENE):

• Review daily at the start of the day with the specialist about the operations in process.
• Manage the drive with the detail of operations.
• Search for feedback/continuous communication to improve attention and productivity.
• Coordinate adequately in complex operational cases, the executive intervenes in the process.

6. Other functions/projects assigned by your immediate supervisor.

7. Perform download of web credit report, to verify the authenticity of the same. Perform validation of signatures and powers in nacar and wr51, as well as validation in RENIEC of the signatories in letters of management for the leasing operation.

8. Perform validation of signatures, verification of powers of the letters of reimbursement, own disbursement of the leasing management.

9. Perform validation of the validity of all types of approved guarantees according to the credit report, for which it is validated in the 3270 application, function CRGA.

Responsible Banking

Our responsible banking model aims to achieve a more inclusive and sustainable society. Because the future of finance is financing the future.

We started with the spirit of helping others make the best financial decisions. That spirit remains today and encourages us to continue advancing, prioritizing innovation and digital transformation and making the opportunities of this new era accessible to everyone.

Diversity

At BBVA we believe that having a diverse team makes us a better bank.

For this reason, we actively support diversity, inclusion, and equal opportunities regardless of race, sex, age, religion, sexual orientation, gender identity, gender expression, among others. We cultivate a collaborative and inclusive work environment that allows us to show the best of each person.

Our Values

Our values define our identity and are the lever that drives us to make our purpose a reality and guide us in all our actions and decisions.

Legal Requirements

If the position you are applying for is outside the country where you currently reside, you may need to obtain a visa and/or work and/or residence permit, as well as comply with any other requirements that may be required by local labor and immigration regulations or by the applicable professional regulations in the country in question.

In the case that you are the final candidate, BBVA may assist you in the processing of the corresponding permit/visa, understanding that if for any reason (i) the corresponding visa and/or work and/or residence permit is not issued, (ii) or if any other requirements are not met required by the labor and/or immigration regulations and/or the applicable local professional regulations for the performance of the current position in the country, you will unfortunately be excluded from the position. Also, if you have a visa and/or work and/or residence permit for the corresponding country, we ask that you indicate it when applying for the position.