Head Of Hardware Operations

Head of Hardware Operations

BBPOS is one of the world leaders in payment devices and the inventors of mPOS technology. BBPOS products are used by large retailers and leading online platforms across multiple industries. BBPOS is engaged in the business of manufacturing and supplying mobile and smart point-of-sale hardware, and the underlying software and infrastructure to deploy, manage, and monitor those devices. BBPOS is now part of Stripe's Terminal business since the acquisition in March 2022. Post acquisition, the BBPOS team is now an extension of the Stripe Terminal team. Stripe Terminal helps Stripe users extend their online presence into the physical world. The Terminal team's mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it's creating a flagship retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.

We are looking for a Hardware Manufacturing Engineering Lead who has extensive experience leading teams in bringing up the manufacturing of new products to a high level of manufacturing performance and quality and maintaining this level of performance throughout a product's life. This is someone who has significant experience working on-site at electronic manufacturing facilities. The ideal candidate is someone who enjoys critical thinking and problem solving, can successfully partner with a wide variety of stakeholders and inspire confidence, and is willing to dive deep.

This role will be based in either Hong Kong, China, or Taiwan. A significant amount of this person's time will be spent on-site at partner contract manufacturing facilities.

In this role you will lead your in the following areas:

• Overall production process development, validation, optimization and documentation at both final assembly and component manufacturing vendors.
• In depth trial and process development in areas of key importance to a product performance; some examples being ultrasonic welding and laser etching.
• Technical management of key supplier processes, particularly injection molding through team tooling engineer expertise.
• Providing design for manufacturing input to engineering teams during concept and development.
• Development and proposal of new processes and process improvements to reduce cost and improve quality.
• Performing failure analysis as it relates to manufacturing process impact on factory quality and field reliability issues.
• Development of factory test fixtures and factory test software.

Minimum requirements:

• 10+ years experience leading teams in the new product ramp and sustained production of products in high volume manufacturing.
• Experience working with and possessing knowledge of final assembly and test, pack-out, and SMT production processes.
• Direct experience leading an engineering team in a manufacturing or development environment.
• Possessing the interpersonal skills and experience needed to work with CM teams and management in a collaborative way to meet development schedules and mass-production deliveries.
• Track record of implementing manufacturing improvements through DFM and DFx principles.
• Ability to analyze and understand part tolerance and tolerance stackup and their impact on assembly and component production.
• Experience leading and implementing manufacturing test bring up including fixtures and test software.
• Knowledge of GD&T principles and use.
• Working knowledge and ability to interpret quality reports.
• Fluency in Chinese and English.

Preferred qualifications:

• Experience working in consumer electronics.
• Experience building and leading growing teams.
• Experience with POS hardware development and manufacturing including knowledge of tamper-proofing systems, and components for POS devices.
• Familiarity with payments hardware related technologies e.g. ICC, MSR, tampering zebra strips etc.

We offer long-term career prospect and competitive remuneration package to the appointed candidate. Personal data collected will be used for recruitment purposes only. Applicants not contacted within 8 weeks of applying should consider their applications unsuccessful.