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Field Service Technician II

Independently repair and troubleshoot lifesaving medical devices at hospital sites
Raleigh, North Carolina, United States
Junior
$48,000 – 66,000 USD / year
1 week ago
Baxter

Baxter

A global medical products company that specializes in dialysis treatments, critical care, and hospital products.

Your Role At Baxter

Field Service Technicians contribute to our mission of saving and sustaining lives by working independently to complete repairs on lifesaving medical devices. By completing these repairs in a timely fashion, the device can be returned to usage by the hospital who has rented or purchased it.

Are you passionate about starting a career in the medical device field?

Field Service Technicians at Baxter are trained on working with our devices, and will build off of previous mechanical or technical knowledge. This is where we apply your troubleshooting skills to medical devices and ensure our products are functioning accurately. The Field Service Technician II will demonstrate leadership by assisting with training other team members and addressing customers.

What You'll Be Doing

  • Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
  • Ability to troubleshoot devices and repair any malfunctioning components.
  • Ability to use the appropriate tools in making required adjustments and repairs.
  • Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
  • Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
  • Generate service revenue and complete activities required under service contract.
  • Safely operate a fleet vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

What You'll Bring

  • High School Diploma or GED required
  • Must be at least 21 years of age
  • Valid driver's license
  • Obtain and maintain a DOT physical card required
  • Prior technical or mechanical repair work required
  • Applicable technical or trade school training preferred

The estimated base salary for this position is $48,000 - $66,000. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors.

Applicants must be authorized to work for any employer in the U.S.

Baxter offers comprehensive compensation and benefits packages for eligible roles. This includes medical and dental coverage, insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

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Field Service Technician II
NC0305 - RALEIGH NC HILL ROM SERVICE CENTER, , United States of America Raleigh, North Carolina
$48,000 – 66,000 USD / year
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About Baxter
A global medical products company that specializes in dialysis treatments, critical care, and hospital products.