IT Support

Job Title

Join our exceptional team and embody Barrick's core values as you work with us. We are in search of individuals who can champion Barrick's DNA by:

- Communicating Honestly, Transparently, and Acting with Integrity - Exhibiting a Results-Driven Approach - Delivering Solutions that are Fit for Purpose - Dedicating Themselves to Building a Sustainable Legacy - Taking Responsibility and Being Accountable - Committing to Zero Harm - Cultivating Strong and Meaningful Partnerships

If you're ready to contribute to our world-class team while embracing these values, we encourage you to apply and become a valued member of our diverse workforce.

Responsibilities

• Provide technical support to computer users (in person, by phone, or online).
• Troubleshoot, diagnose, and resolve issues related to hardware, software, networks, and printers.
• Install, configure, and update operating systems, applications, and computer hardware.
• Support electronic document management systems (EDMS) such as SharePoint or DocuWare.
• Maintain and configure network connections and ensure reliable connectivity.
• Support MS Office applications and Windows 11 environments.
• Assist in maintaining IT services and infrastructure to ensure operational continuity.
• Collaborate with internal teams and external IT suppliers to resolve technical issues.
• Contribute to improving IT systems and recommend new solutions to enhance productivity.

Qualification Requirements:

• Diploma degree in Computer Science (Essential).
• Bachelor's degree in computer science or engineering (Desirable).

Experience and Skills Requirements:

• Minimum 2 years' experience in computer/IT support.
• Proficiency in: Windows 11, MS Office suite, computer hardware installation and configuration, network troubleshooting and setup, printer and work center support.
• Knowledge of EDMS (e.g., SharePoint, DocuWare).
• Fluent in English and Arabic.
• Strong interpersonal and communication skills, with the ability to support employees at all levels.
• Highly organized, detail-oriented, and able to work under pressure.
• Strong commitment to safety, continuous improvement, and self-development.

What We Can Offer You:

• A comprehensive compensation package including bonuses and site-specific benefits.
• The ability to make a difference and a lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to grow and learn with industry colleagues.
• Access to a variety of career opportunities across the organization.