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Service Administrator Level 2 X2 Global Grade 07

Support service operations by managing work orders and customer queries efficiently
Steve Tshwete Local Municipality, Mpumalanga, South Africa
Entry Level
3 days ago
Barloworld Equipment

Barloworld Equipment

A leading distributor of construction and mining equipment, and an authorized dealer for Caterpillar brands in multiple countries.
5 Similar Jobs at Barloworld Equipment

Administrative Support Role

Key Outputs

  • Provide administrative support to service operations
  • Achieve cost centre financial targets and key performance indicators (KPI's)
  • Effectively control cost centre expenses and work in progress (WIP)
  • Effective communication
  • Resolve internal and external customer queries
  • Initiate job reversals
  • Internal and external audits
  • Safety
  • Back-to-back CS function
  • Open work order and order parts
  • Close work order on job completion

    • Qualification, Experience and Competencies

    • Matric Grade 12
    • Computer literate – MS Office
    • Administration experience-2 years
    • An understanding of relevant CS processes
    • Team player
    • Be able to work both on SAP CS and CRM
    • Basic numeracy skills
    • Good analytical skills
    • Accuracy and attention to detail
    • Good time management
    • Sound communication skills
    • Willing to work overtime
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Service Administrator Level 2 X2 Global Grade 07
Steve Tshwete Local Municipality, Mpumalanga, South Africa
Support
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About Barloworld Equipment
A leading distributor of construction and mining equipment, and an authorized dealer for Caterpillar brands in multiple countries.