Key Outputs
• To actively sell parts to customers
• Correctly identify the needs of the customer.
• Process parts orders and backorders efficiently and effectively
• Provide feedback and status updates to the customer
Qualification, Experience and Competencies
• Minimum Requirements: Grade 12.
• Relationship building skills.
• Very good business communication and interpersonal skills.
• Ability to process orders accurately and timeously.
• Ability to sell the value.
• Make use of reference material.
• Passion for the brand.
• Ability to diffuse difficult situations effectively.
• Ability to provide options.
• Mechanical understanding.
• IMM qualification would be a recommendation
• Basic business and financial acumen