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Operations Analyst
Provide first-class support to clients by managing operations and maintaining process compliance
Noida, Uttar Pradesh, India
Junior
yesterday
Barclays
A multinational banking and financial services company headquartered in London, offering retail, wholesale, and investment banking services globally.
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Operations Analyst
Embark on a transformative journey as Operations Analyst at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes with risk management initiatives. You will take ownership of your work and provide first-class support to our clients with expertise and care.
Key critical skills required for this role include:
- Experience in voice-based customer service and back-office operations within cards and payments.
- Strong knowledge of card servicing platforms and payment processing workflows.
- Familiarity with complaint handling protocols and regulatory compliance.
- Excellent communication skills with the ability to explain complex issues clearly.
- Proficiency in using CRM and telephony systems.
This role is based out of Noida.
About Barclays
A multinational banking and financial services company headquartered in London, offering retail, wholesale, and investment banking services globally.