MS Teams Service Engineer

MS Teams Service Engineer

Join us as a MS Teams Service Engineer, supporting and enhancing our collaboration technology services.

In this role, you'll support Microsoft Teams, Copilot, and SharePoint. You'll help maintain reliable systems and resolve issues to reduce disruption. You'll provide daily support for Microsoft Teams, ensuring a consistent and dependable experience for all users.

You'll also help improve services to make tools easier to use and more accessible. You'll build and automate processes using PowerShell and other technologies. You'll work closely with colleagues to deliver inclusive communication solutions that meet diverse needs.

To be successful as a MS Teams Service Engineer, you should have experience with and preferred skills in:

• Experience supporting Microsoft Teams in an operational role, including monitoring systems, resolving technical issues with minimal disruption, and providing daily user support.
• Knowledge of SharePoint and how it integrates with Microsoft Teams and other collaboration tools, along with MS-700 certification.
• Experience using PowerShell and writing scripts.

Some other highly valued skills may include:

• Experience working with Microsoft Teams in a technical engineering role.
• Experience with Microsoft Copilot in a business or technical context.
• Experience in financial services or other regulated industries, and compliance needs.
• MS-721 certification.

You may be assessed on key skills that support success in this role, such as risk awareness, change and improvement, understanding of business needs, strategic thinking, and digital and technical knowledge, along with role-specific technical skills.

This role will be based in Knutsford.