Digital Application Support Engineer

Digital Application Support Engineer

Join us as a Digital Application Support Engineer and join our team in supporting and maintaining the Barclays Banking app. Through a shift pattern of 12 hours rotation, you will perform a critical role in GTSM with responsibility to ensure stability, continuity and availability of the application, in addition to providing rapid response to incidents and escalated user queries.

To be successful as a Digital Application Support Engineer, you should have: Prior application support exposure, knowledge and understanding of technologies, able to quickly absorb and assimilate technical and business information, and ability to interact with technical specialists to aid investigation and triage of live service incidents.

Some other highly valued skills may include: Self-starter and ability to operate independently, highly organised, structured and logical thinker, ability to articulate and discuss technology issues with business and technology stakeholders, and previous shift based role experience.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role will be based out of our Knutsford office.