Patient Financial Services Representative Oncology

Job Title

This position conducts registration, point of service collections and obtains authorizations and forms needed to maximize reimbursement. Document all facets of the registration process and meet accuracy goals as determined by management. Collect payments and meet regular collection targets as determined by management. Demonstrates the ability to collect payments, to resolve customer issues and provide excellent customer service. Perform financial counseling when appropriate.

Location: Loveland, Colorado

Department Name: Banner Staffing Services-WR

Work Shift: Day

Job Category: Revenue Cycle

Estimated Pay Range: $18.02 - $27.03 / hour. Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.

Find your path in health care. When you join Banner Staffing Services, you join a team that puts patients first. You'll make an impact on one of the country's leading health systems and help make our patients' lives easier. Apply today.

As a valued and respected Banner Health team member, you will enjoy:

• Competitive wages
• Paid orientation
• Flexible Schedules (select positions)
• Fewer Shifts Cancelled
• Weekly pay
• 403(b) Pre-tax retirement
• Employee Assistance Program
• Employee wellness program
• Discount Entertainment tickets
• Restaurant/Shopping discounts
• Auto Purchase Plan

Registry/Per Diem positions do not have guaranteed hours and no medical benefits package is offered. Completion of post-offer Occupational Health physical assessment, drug screen and background check (includes; employment, criminal and education) is required.

Schedule: Can support up to 40hrs week. Monday - Friday 8am-4:30pm

Core Functions:

• Performs pre-registration/registration processes, verifies eligibility and obtains authorizations, submits notifications and verifies authorizations for services.
• Verifies and understands insurance benefits, Collects patient responsibility based on estimates at the time of service or during the pre-registration process.
• May provide financial counseling to patients and their families.
• Acts as a liaison between the patient, the billing department, vendors, physician offices and the payor to enhance account receivables performance and meet payment collection goals, resolve outstanding issues and/or patient concerns and maximize service excellence.
• Consistently meets monthly individual productivity goal as determined by management.
• Provides a variety of patient services and financial services tasks.
• Works independently under regular supervision and follows structured work routines.

Minimum Qualifications:

• High school diploma/GED or equivalent working knowledge.
• Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.
• Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.
• Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences.
• Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.

Preferred Qualifications:

• Work experience with the Company's systems and processes is preferred.
• Previous cash collections experience is preferred.
• Additional related education and/or experience preferred.

Anticipated Closing Window (actual close date may be sooner): 2026-07-22

EEO Statement:

Our organization supports a drug-free work environment.

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