Food Service Lead

Food Service Lead

The Food Service Department is made up of a diverse and inclusive team. As a member of our team, you will work with exceptional leaders that will support your development and growth within our organization. Banner offers free uniforms including two pair of shoes yearly, 20% discount on food!

As a Food Service Lead, you will feel welcomed, appreciated and part of a family immediately your first day! You will support the Bistro, catering and Dr's Lounge-oversee the cashiers, cooks, and operations for their shift. You will have an opportunity to work with a well-established culinary team and grow your career at Banner Health!

If you have food service background, enjoy providing premier customer service and consider yourself a true team player, then this might be the ideal fit for you!

This is a full-time position: Shifts Sunday-Saturday, as early 6am-as late 9pm, 2 consecutive days off and schedule may include day or evening shifts. Weekend and holiday rotations are required in this role. Flex/varies based on business needs.

POSITION SUMMARY

This position provides leadership of culinary service staff in assigned areas while working as a member of the culinary service team. Assures that all quality, regulatory, menu and customer service standards are continuously met in the course of the group's daily work.

CORE FUNCTIONS

• Independently and effectively leads and oversees daily service while working in various roles in Culinary Services.
• Maintains food handling and sanitation standards to meet licensing agency requirements.
• Resolves customer problems and supports staff development in customer service skills.
• Inventories food and supplies in assigned areas; determines ordering and food production quantities based upon established par levels and special needs.
• Prepares all food items as required by production forecasts and recipes.
• Performs work in service areas and/or preparation areas at various work stations.
• Assists with cleaning and sanitation of equipment and work areas as needed.
• Participates in department meetings and training sessions.
• Must be able to work independently while overseeing work of others in any or all areas of Culinary Service operations.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge. Must possess the knowledge and abilities in culinary services normally acquired with one or more years of experience in similar food and customer service work. Must have the ability to learn and operate computer software, email, and point of sale systems. Must have excellent communication and customer service skills as well as the ability to use good judgment in resolving problems and handling employee conflicts. Requires previous experience and/or education in a variety of food preparation techniques, and event cooking/meal planning where appropriate. Must be able to inventory food and supplies, count money and perform mathematical calculations and possess the ability to learn food handling regulations and pass certification tests as required. Must be able to operate all onsite food service equipment, including stoves, ovens, steam-jacketed kettles, tilt skillet, broiler, steam table, grill, deep fryer, slicer, Buffalo Chopper, mixer, food carts, dish racks, cleaning equipment and hazardous chemicals used in cleaning and sanitation. Office equipment such as computer, phone, fax/copying machine, and retail service equipment such as point-of-sale registers, beverage and ice cream dispensers, chaffing dishes, serving utensils. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Previous supervisory experience. Additional experience in cooking and customer service. Additional related education and/or experience preferred.