Identity & Access Management (IAM) Enablement Services Specialist

Identity And Access Management Role

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary

Global Information Security (GIS) is responsible for protecting bank information systems, confidential and proprietary data, and customer information. GIS develops the bank's Information Security strategy and policy, manages the Information Security program, identifies and addresses vulnerabilities, and operates a global security operations center that monitors, detects, and responds to cybersecurity incidents. Within GIS, Identity and Access Management (IAM) is a security discipline that enables the right individuals to access the right resources at the right times and in the right context. IAM addresses the mission-critical need to ensure appropriate access to the resources across increasingly heterogeneous technology environments, and to meet increasingly rigorous compliance requirements.

What You Can Expect In Identity & Access Management

In today's highly connected world, managing and securing the identity of users is essential to the safety and success of our workforce. The Identity & Access Management (IAM) team works within Global Information Services (GIS) and in close participation with all other LOB teams as well as second and third line of defense partners. This role is highly visible and requires frequent interaction with senior management and key stakeholders. Are you passionate about the latest IT technologies and thrive in a fast-paced international environment? In a typical day, you may work with other team members on the book of work, operational concerns, or risk items. You will help overcome obstacles and maintain good relationships with key stakeholders across the bank to ensure timely and effective delivery. We offer you the opportunity to collaborate with passionate competent people, experts in their field. We thrive on being challenged and everything we do is anchored in managing risk for the bank.

The Identity and Access Management (IAM) enablement services and data engineering function within Global Information Security is responsible for engineering, solutions architectures, capabilities development, deployment maintenance, and governance administration and assurance.

In this role, you will use past experience and an analytical mindset to identify opportunities and drive improvements in the Access Management experience. The role is focused on the more technical aspects of IAM ecosystem on-boarding and management, including the identification of integrations across business applications, technology infrastructure, platforms, and IAM capabilities, such as account discovery, IGA, Cloud, and PAM.

This role requires you to be result-oriented, business focused, and successful at interfacing and influencing across multiple organizational units, at various levels. Knowledge/experience/exposure with information security topics, including the design, development, testing, implementation, or governance of information security practices and solutions, is extremely desirable for this role. You should be prepared to demonstrate your knowledge of access management/risk identification and mitigation/project management skills.

Responsibilities

You will be responsible for interfacing with project managers and stakeholders to ensure IAM requirements are clearly defined, fully understood, and ultimately delivered, translating those needs into applied rules tests, and reports that can be applied to ensure sustainability. You will have or will develop a deep understanding of information repositories and the business context of the information they contain, as well as possessing the technical skills to build repeatable, robust processes to test these assumptions.

As an experienced professional, provide advice to client management about highly complex security issues. Assists in the review, development, testing, and implementation of security plans, products, and control techniques. Provides technical support to the management and staff in risk assessments and implementation of appropriate data security procedures and products. Identifies and escalates changes that will affect information security policy, standards, and procedures. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results. Work leadership may be provided by assigning work and resolving problems. 2-5 years of operational experience.

Required Skills

• 3+ years of professional experience, preferably in a technical/development environment.
• Strong attention to detail and advanced analytical skills.
• Excellent communication and presentation skills.
• Excellent organizational skills and be able to effectively prioritize multiple tasks.
• Previous experience creating and editing documentation that ensures clarity, accuracy, and consistency.
• Ability to quickly grasp complex technical concepts and make them easily understandable.
• Proficient in modern IAM technologies including IGA, Active Directory, and Cloud.
• Must be able to engage and leverage teams and business partners to efficiently deliver business solutions.
• Ambitious, self-starter.
• Must be able to identify, analyze, and address problems to resolve issues whenever possible in a way that minimizes negative impact and risk to the organization.
• Must be able to drive direction of work that needs to be completed, ability to work independently on initiatives with little oversight. Motivated and willing to learn.
• Must be comfortable in delivering messages across a wide spectrum of individuals having varying degrees of technical understanding.

Desired Qualifications

• Knowledge of Identity and Access Management Governance Administration related tools which support, vaulting, integration with service management tool would be an advantage.
• Security knowledge which covers core technology infrastructure (Account management, servers, databases, etc.) identity management, and application security practice.
• Ability to create management level reporting using aggregated bank data.
• Ability to identify and integrate modern tech opportunities into the IAM platform, including adoption of Gen AI and LLM.

Shift: 1st shift (United States of America) Hours Per Week: 40

Pay range $99,200.00 - $145,100.00 annualized salary, offers to be determined based on experience, education, and skill set. Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.