Credit Support Associate I - Global Wealth & Investment Management

Bank Of America Credit Process Assistant

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for assisting with tasks related to the credit process. Key responsibilities include assisting risk activities including, monitoring financial reporting, coordinating the onboarding of clients as the first point of engagement for client teams, and supporting coordination of a systematic execution of the credit process in partnership with managers, specified teams, and operations. Job expectations include working with other Enterprise Credit associates and staying current on the bank's policies, procedures, and systems.

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

Responsibilities:

• Engages with team members to support partnership with teams to manage the bank's portfolio via monitoring financial package collection, maturities, annual reviews/financial analysis summaries, past due payments, and failed covenants
• Assists in resolving client needs such as ordering pay-off letters
• Assists in risk management by clearing collateral exceptions to reduce the bank's legally binding exposure
• Engages in timely and accurate deal coordination through engaging outside counsel to prepare loan documentation, assisting with the completion of pre-close checklists, and connecting with fulfillment to book facilities in the system of record

Required Qualifications:

• 12+ months of experience with a working knowledge of financial institutions' credit policies, procedures, and guidelines
• Proficiency with MS Office Applications with emphasis on Excel and Word
• Well organized and able to work independently with minimal management oversight
• Manage multiple assignments simultaneously and meet deadlines
• Prioritize numerous time sensitive and business critical activities
• Ability to build partnerships across the organization

Skills:

• Customer and Client Focus
• Issue Management
• Prioritization
• Written Communications
• Attention to Detail
• Collaboration
• Collection Management
• Oral Communications
• Adaptability
• Customer Service Management
• Planning
• Recording/Organizing Information
• Research

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift: 1st shift (United States of America)

Hours Per Week: 40